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Discussion Starter · #1 ·
Hi,
Just joined the forum and hoping to find an answer to a scanner problem.

When I try to scan slides with my HP 4070, I get a 'Failure to initialize' error message. My PC is unable to communicate with the scanner, although the scanner works fine with documents. I have verified the slides are loaded correctly and the Transparency Materials Adapter (TMA) is connected. I have had the scanner for a few years but this is the first time I've tried to scan slides. All the HP scanner software is up to date (according to HP's updater). My OS is Windows XP Home, SP3 with all updates.


Any suggestions greatly appreciated
 
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