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· Registered
Joined
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160 Posts
Discussion Starter · #1 ·
First of all would like to say hi to everyone at TSG!

Have been referred to this while using McAfeeHelp, my system is infected with New Malware.j / Generic Downloader.f & Downloader-AYL.

Every time i start my browser, McAfee pops with messages of files infected by the above. It is able to delete files infected by Generic Downloader.f & Downloader-AYL but no the ones by New Malware.j. My system's 'TASK MANAGER' is not working. I get a message that 'Task Manager has been disabled by your administrator'.

Have tried scanning with Spyware Doctor 2.0.1.143 & Ad-Aware SE Personal but of no help. Reading the previous threads, have downloaded HijackThis. Kindly assist, find below the log file of HijackThis.

Logfile of HijackThis v1.99.1Scan saved at 2:35:07 PM, on 1/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\kernels88.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Avant Browser\avant.exe
E:\Softwares\Antispam & Antivirus\HijackThis 1.99.1\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Ser...ttp://mail.google.com/mail?ui=html&zy=l&hl=en
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.cyberlink.com.tw/registr...UTOMOBILE_TRADERS&FName=DHRUV_CHADHA&Lang=Enu
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels88.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: Add to AD Black List - C:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Highlight - C:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - C:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Search - C:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CD4B7F0B-44D4-4F50-A507-7EBD959D9244}: NameServer = 202.56.215.55 202.56.215.54
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

As i said earlier, this is my first post, in case i have missed out something, please let me know. Looking forward for an early resolution.
 

· Gone but Never Forgotten
Joined
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17,966 Posts
Hi, You may need to copy these directions, you can either print them, or copy and paste into a Notepad text file and save to your desktop....part of the work will be done in Safe Mode, and the Internet will not be working there.

First> we need to run Hijackthis from a permanent directory (location), so I suggest you get this copy which will install correctly to Program Files for you. You seem to be running it from either a removable drive or another partition. I just want to be sure that any backups are stored correctly, and that HJT works right.

go to Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.

We don't want to use it yet, later and in Safe Mode we will.

Boot to Safe Mode, I enclose the directions since many do not know them....

[*]Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter. It may be easier for you to Shut Down first, then start up and use F8 key etc.

Once in Safe Mode, do this:

Open Windows Explorer, at the top, use the Tools button, then open Folder Options, and-- Because XP will not always show you hidden files and folders by default, Go to Start > Search>Files and Folders>> and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

I know you cannot use taskmanager, but try anyway, CTRL+ALT+DEL or the usual way.... Shut down this process if you can see it is running:

C:\WINDOWS\system32\kernels88.exe

Hijackthis may also show it to you, has a built in Process viewer>

On the main window of HJT, use the Config button, then Misc Tools, find Process Viewer, and check for that item, shut it down if running.

Don't worry if it is not running, continue on:

You can use HJT's Back or Main button to get back to the Scan window, to see the current scan....or just Scan again....

Next: put checkmarks next to these items that show up in your Hijackthis Scan:

O4 - HKLM\..\Run: [System] C:\WINDOWS\system32\kernels88.exe

C:\WINDOWS\system32\kernels88.exe

With ALL other windows Closed, hit "Fix Checked".

Next, navigate to the file and delete it if you find it> C:\WINDOWS\system32\kernels88.exe <<this file

Empty the Recycle Bin now.

Reboot normally, back to regular Windows.

Re-scan with Hijackthis, and post a new log in new reply.

Next: We need to see the log from this online scan> Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
 

· Registered
Joined
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160 Posts
Discussion Starter · #3 ·
Hi Byteman,

  • Was able to complete with HJT.
  • Task Manager was working.
  • Did not get any pop messages on opening the browser.
But when i started Panda Activescan, faced the following issues:
i) It took about 30-40 minutes to download & install Panda's ActiveX
ii) After it got installed, it went ahead with the updation process & it took more than 3 hrs to update just 75% and then to my bad luck there was a power failure. As a result when i restarted my system it again went for updation. Hence i stopped as it restarted from 0%.

Kindly assist further whether the above are normal or there's something wrong?
Also please inform that currently am using the following protections on my system, what else should i install for enhanced protection:

1) McAfee Virus Scan 10.0
2) Spyware Doctor
3) Ad-Aware SE Personal

Find below the log forHJT:

HJT Log

----------------------------

Logfile of HijackThis v1.99.1
Scan saved at 4:23:00 PM, on 1/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Serv...26zy=l&hl=en
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.cyberlink.com.tw/registra...HADHA&Lang=Enu
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bi...datePortal.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CD4B7F0B-44D4-4F50-A507-7EBD959D9244}: NameServer = 202.56.215.55 202.56.215.54
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

----------------------------
 

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160 Posts
Discussion Starter · #4 ·
Hi Byteman,

Restarted my system, tried running ActiveScan & this time it was thru with the installation & updation process in 10 mins.
Find below the scan report:

-------------------------------------
Incident Status Location

Adware:adware/adsmart Not disinfected c:\windows\system32\vx.tll
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\DHRUV CHADHA\Cookies\dhruv [email protected][2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\DHRUV CHADHA\Cookies\dhruv [email protected][2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\DHRUV CHADHA\Cookies\dhruv [email protected][1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\DHRUV CHADHA\Desktop\SDFix.zip[SDFix.exe][SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\SDFix\apps\Process.exe
Virus:Trj/Downloader.KNM Disinfected C:\SDFix\backups\backups.zip[backups/dlh9jkd1q1.exe]
Adware:Adware/SecurityError Not disinfected C:\SDFix\backups\backups.zip[backups/kernels88.exe]
Potentially unwanted tool:Application/Processor Not disinfected E:\Softwares\Antispam & Antivirus\SDFix.zip[SDFix.exe][SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected E:\Softwares\Antispam & Antivirus\SDFix\SDFix.exe[SDFix\apps\Process.exe]

-------------------------------------

Kindly assist further action!
 

· Gone but Never Forgotten
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17,966 Posts
Hi, Very often it takes a while for the system to come back fully after malware removal, temp file cleanup,
usage in Safe Mode, etc A few restarts often clear up things.

The Internet slowness may be because of AVG Antispyware running along with Norton Security.

Turn off the background Guard in AVG this way:

Open AVG Anti-Spyware by double-clicking the multi-colored box emblazoned with an 'S' in the system tray.
In the 'Resident Shield' section, toggle the AVG Anti-Spyware active protection 'off' by clicking 'Change state' which will then change the protection status to 'inactive'.
If you are instructed to reboot at any time during your cleanup, AVG Anti-Spyware will prompt you as to whether you would like to "Restart the Resident Shield".
Reply 'no' and set it to 'inactive' for the duration of your cleanup.


This is the only thing not taken care of:

Adware:adware/adsmart Not disinfected c:\windows\system32\vx.tll

Boot to Safe Mode

Run Hijackthis,Config button> Misc Tools> Delete a file on Reboot

navigate to this location

c:\windows\system32\vx.tll <<delete this FILE
Empty the Recycle Bin and restart the computer normally.

I need to see a new freshly made Hijackthis log please.

The rest are in the backups of SDfix (when did you run that?)

The things detected in backups:

Some are part of SmitfraudFix or SDFix. (Process). example, Good.

Some are backups of the malware removed by SDFix. (dlh9jkd1q1.exe) example, Baddie.

You can simply delete that whole folder, SDFix itself, and SmitFraudfix if you did have that.

Since these type of tools are VERY often updated it does not pay to keep them for more than usage during the current malware removal. Even after a few days sometimes they issue new versions.

Run a new scan with Panda and post the activescan.txt results please.
 

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Discussion Starter · #6 ·
Hi Byteman,

Thanx for your support…
I ran SDFix on a friend’s advice who faced the same problem.
Kindly assist:
1) After I deleted the vx.tll file in safe mode, the system restarted & it did no appear in the recycle bin.
2) Will deleting the complete folder of SDFix from C:, help removing the same or I have to uninstall it?
3) AVG A/S is trial version, should I uninstall it too or let it be?
4) In case in need to keep AVG, should activate the ‘Resident Shield’?
5) I have installed AD-Aware SE personal & Spyware Doctor are they good & worth or should I uninstall them?
6) Do I need to install any other softwares for extra protection?

I am running the ActiveScan, shall revert in the next post with the results.
In the meanwhile find below the HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 12:21:08 PM, on 1/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/Ser...ttp://mail.google.com/mail?ui=html&zy=l&hl=en
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.cyberlink.com.tw/registr...UTOMOBILE_TRADERS&FName=DHRUV_CHADHA&Lang=Enu
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://amiuptodate.mcafee.com/vsc/bin/2,0,0,0/McUpdatePortal.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
 

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160 Posts
Discussion Starter · #7 ·
Hi Byteman,

Find below the ActiveScan results:

Incident Status Location

Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\DHRUV CHADHA\Desktop\SDFix.zip[SDFix.exe][SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\SDFix\apps\Process.exe
Adware:Adware/SecurityError Not disinfected C:\SDFix\backups\backups.zip[backups/kernels88.exe]
Potentially unwanted tool:Application/Processor Not disinfected E:\Softwares\Antispam & Antivirus\SDFix.zip[SDFix.exe][SDFix\apps\Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected E:\Softwares\Antispam & Antivirus\SDFix\SDFix.exe[SDFix\apps\Process.exe]
------------------------------------------------

Kindly assist further.
 

· Gone but Never Forgotten
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17,966 Posts
Hi, It looks like you have either uninstalled Spyware Doctor or don't have it starting up, that is good because you do have Norton Internet Security and AVG Antispyware running and McAfee Virus Scan.

AVG A/S is a trial program but you can purchase it.
Even if you just leave it installed, it will protect against the things it is updated for as long as the trial period lasts, it then becomes less functional but would still help.

You can uninstall it- I think I would keep it awhile, and did you notice any improvement in the slowness you posted about? From time to time, you can turn it off, and see if that helps.

What you may run into is when you are making changes to the system, uninstalling or installing software, things that change the browser or restrictions on IE for instance...you may have to turn off the real time protection of AVG Antispyware, or you may be OK just Allowing the actions it prompts about, same as the firewall does.

There are more programs you could get, free, but that might make too much of a load.

SDFix: I don't think it puts an entry in Add/Remove Programs, but look and if it is, use the uninstaller.
Otherwise it is safe to delete the entire folder. You could keep the original download handy for awhile, if it was a .zip file that you had to uncompress (unzip). It probably does get updated fairly often and if so, keeping it would not be the best idea since you may run into a new variant of a malware and SD may not fix anything....

Anyway, deleting SDFix will end those files being detected by other antivirus scans. All the things Panda found in that last scan are backups of the malware SDFix saves or part of SDFix itself. That is normal as the antivirus scanner cannot tell the difference in good or bad, it just detects that type of process.

The HJT log is clean.

You do need to do the System Restore steps below-
Since you have had malware most or all the Points may be infected and using one would put back the malware you worked hard to remove. Turning off System Restore flushes all Restore Points and the malware with them.

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.Wait for hourglass to stop and it says
"Turned Off"

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.
 

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160 Posts
Discussion Starter · #9 ·
Hi Byteman,

1) I have stopped Spyware Doctor from running at windows startup, i guess it was making the system slow, is it true?

2) By activating the 'Resident Shield' in AVG, will it effect my internet speed?

3) I have uninstalled Norton Internet Security, can it co-exist with McAfee?
I used the NRT, it removed NIS from Add/Remove Programs but the folder still exists in the program files. Should I delete it manually?

4) Is it okay & harmless installing different spyware removal programs?

5) My windows firewall in ON, do i need any other firewall? Does the use of firewall makes internet speed slow?

6) Any other advice/ support to keep my system running in a good condition?

Once again thanx a ton for all your support.
 

· Gone but Never Forgotten
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17,966 Posts
Hi, I will try to answer your questions:

1. Did you notice any difference when you kept Spyware Doctor out of startup? It might also depend on what else you did at the same time- the idea is to try one thing, restart, use the machine a bit, and see how it drives....

In general, having two of these antispyware programs running is not a good idea, the same as having two antivirus programs active would not be. This can cause slowness and worse problems.

2. No- AVG's Resident Shield should not produce any noticeable
slowdowns. (If you are running with Norton uninstalled).

3. You uninstalled Norton completely if you used SYMNRT tool.
The leftovers--- Usually can be deleted, but look at the folder and see what is in it. If there are applications (files with .exe at end) or a bunch of .dll files or you see a folder Shared do not delete anything.

4. Sometimes- it depends on what you run together.
The big, Internet Security Suites should be one at a time only.
NIS with Antivirus, should NOT be run with much of anything that is set to
be RUNNING all the time in the background- use one or the other. One antivirus program
that is active. You may have more of them installed, but must be kept from starting with Windows.
What's the sense of it? If Norton crashes or cannot fix something, it's one way to possibly save
a headache. You have to turn off Norton and the Norton Antivirus, then start up and start the second
antivirus to scan, or scan in Safe Mode after Updating, and it can be a chore to keep track of turning off one,
updating and scanning with the other A/V and then putting things back as they were, but some folks
just HAVE to use two antivirus programs!

Use only one all in one type Security app, especially only one firewall and major antispyware app like
Defender, AVG A/S, SUPERantispyware, etc. You can usually run SpyBot and AdAware along with
one or the other, sometimes there are glitches tho.

I did not like using AVG Antispyware with AdAware and SpyBot Search and Destroy, I do not need it anyway, so I set AVG protection or Resident Shield to "inactive". I also use IESpy_ads, a tool that keeps malware away by putting a long list of bad sites into the Restricted Sites in Internet Explorer. I also use McAfee Site Advisor, an active thing that shows sites that have linkage or that run bad items that can install to your computer, that have bad downloads, etc...I would not be without it. I also use a HOSTS file which blocks a lot of ads and bad sites.... I have a low end cable TV broadband connection, and things are just fine.
The only other program I use is the Google Toolbar's popup blocker, along with IE 7's, and dont see any problems with those.

I use only AVG Antivirus and leave that enabled all the time.

I also have a router between the Internet and my computers and I do NOT use a software firewall, only XP's with Service Pack 2.

I am not the best behaved person on the Net by any means, but I do not seem to get any spyware stuff at all, I am careful what I download and of course, with watching for fake emails, things like that.... more and more, you can get tricked with Instant Message links that are scams, or download malware.
Half the battle is to become educated about what is not a good idea to do, such as jumping into filesharing programs without doing some research about them and what can happen.
I am the only user of the computer, as well.

My son, 25, uses filesharing programs, and is always battling with keyloggers, trojans, etc
He and his girlfriend are my best customers! She is a MySpace addict, and catches all the crap.

I use CleanUp! by Steven Gould, a small freeware utility that takes care of temp Internet, temp, and unneeded files, Cookies, etc and I use it just about every evening before shutting down.

As far as defragging, with XP it does not need to be run as often, but if you do a lot of large file work, such as videos, or are uninstalling a lot of programs, moving files off the hard drive, or notice that the Analyzer tool in Defrag says things are needing it, by all means defrag!

I do reccommend checking the disk for errors once a week- with XP, that is almost mandatory, and it does find and fix errors that could create a non-boot for you...it will fix them after you hit the non-boot but that is a total pain, so check the disk using the chkdsk utility to make sure.

Also, watch the freeware programs you install- some still contain adware, and watch the antispyware ones like a hawk, as many of them are bogus!

http://spywarewarrior.com/rogue_anti-spyware.htm

The above is for my XP computer, and if I did not use a broadband router I would use a software firewall along with the other software, and I would be using Windows Defender.
 

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