Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

(Solved) Help removing program?

808 Views 3 Replies 3 Participants Last post by Missie, Dec 20, 2001

Missie

Discussion Starter · Dec 20, 2001

I went to install a game, and for some reason, it thinks it's already installed and aborts the installation. I go to add/remove programs, and sure enough, the computer thinks it's there when it's not. However, using add/remove programs, it still won;t remove it. Can anyone help?

Save

Status: Not open for further replies.

1 - 4 of 4 Posts

angel

· #2 · Dec 20, 2001

What's the game?
Do you receive an error when you try to uninstall via Add/Remove Programs? If so, what was it?

Save

TonyKlein

· #3 · Dec 20, 2001

The program was probably removed incorrectly, or when running.
Or it came with a really lousy uninstaller.

A relatively safe alternative is RegCleaner

When you start RC you see in the opening window all software RegCleaner has found on your system.

Look for entries with the name of this game you're unable to remove otherwise.

Check the item(s) found, and NOTHING else, click 'delete selected', and all registry keys belonging to the program RC finds will be removed from the registry.
A backup is made in the shape of a *.reg file.

This takes care of most of the program's registry entries.
Now look for remaining items on your drive: the to be deleted program's folder in Program Files , shortcuts in Start Menu, and delete those as well.

Reboot.

Try reinstalling the game.

Reboot.

See less See more

Save

Missie

Discussion Starter · #4 · Dec 20, 2001

I got it working now, thanks much

Save

1 - 4 of 4 Posts

Status: Not open for further replies.

Top Contributors this Month