Try logging into your adminstrator account and fixing the user permissions from there. That should do the trick
UAC is Enabled by Default in Vista (User Access Control). And that alone creates many problems (mainly when you add third party programs). Once you are locked out of the ORIGINAL Creator (The account that created the program), you will not be able to gain access back period.Ok, Microsoft has officially thrown-in the towel!!
After 2hrs yesterday, and an hour today (they called back), we've exhausted all possibilities. Even booting off the Vista DVD (was able to do the 'repair your computer'>command prompt>takeown command) didn't work - access to the C drive remained denied.
Tried system restore off the Vista DVD, but no-go: there have been no restore points saved on my machine - this was the case when I tried system restore using the default Administrator account as well. Isn't System Restore automatically taking snapshots all the time out of the box?!
Anyway, MS refunded my $60 and I am now going to the very last resort - taking out the laptop HD, and sticking it in a 2.5 HD USB enclosure. Then, I will try to connect the drive to another machine and drag off my critical pictures, files, etc.
I am so scared I will encounter the dreaded 'Access Denied' again.... what do you all think? MS says 80-90% of the time this will work. But, this is Vista!
I need to go procure the enclosure tonight, we will see....can't believe it came to this.