Have you run Windows Update recently? Do you have Service Pack 2 installed? Have you checked to see if there is an update / patch available for Paint Shop Pro to fix this? Just some things for you to consider; hope these questions help you resolve this.

 

could be that a worm is in your comp, it seems wierd cause so far, a folder's propeties doesn't really relate to system crash or etc, Try installing an anti-virus software, might be worthwhile before it gets worse thought.

 

I'm not aware of any "worms" that only affect Paint Shop Pro folders, so unless ALL of your folders are being affected, I would put that last post on the back burner.

 

http://www.download.com/HijackThis/3000-8022_4-10379544.html?tag=lst-0-1
sorry pasted the wrong thing go here

 

debunkcia:

You can delete that other post; just click on the EDIT button, then look on the page for the option to delete that post.

 

I'll try to answer all the questions in the posts. I am very grateful for your advice.

Yes, I keep my Windows updates up-to-date, so yes, I have SP2 and all the latest updates. And yes, I checked for updates to Paint Shop Pro -- I was on 7.02 and updated to 7.04, but it didn't solve the problem. I have Norton Anti-Virus, which I run every week; I ran it today just to be sure and it finds no worms or anything.

I just want to clarify, I have looked at a lot of the folders (I wouldn't claim ALL) but every one I look at says that it is Read-only. Any attempt to change it is ineffective. But none of the other programs seems to care. I can write Word files, update databases, spreadsheets, etc. But Paint Shop Pro is bothered by it most of the time.

I ran HijackThis and I can't tell if there is anything weird in there or not. Can I just post it here and have someone tell me if they see anything weird? I'll try making it an attachment and see if that works.

 

Don't attach the HJT logfile; just use copy-and-paste, and slap it on here for all to see.

 

Don't want to spoil your fun guys, but all folders in XP are Read-only by default. Create a new folder. It's Read-only. Change this by unchecking the Read-only box. Re-open the Properties window - it's Read-only again!

 

Okay, so it sounds like the Read-only thing in Properties is normal? So that doesn't explain why Paint Shop Pro started acting this way. I've been using it for 3 months before this and it was never a problem. Okay, here's the HijackThis logfile for every one to see.

Logfile of HijackThis v1.99.1
Scan saved at 7:23:03 PM, on 5/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sony Handheld\palm.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Alice\My Documents\My Downloads\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfamily.net/isfiles/downloads/MrSIDI.cab
O16 - DPF: {A4E84B61-1174-4309-87F0-E795A64158CC} (JNILoader Control) - https://137.32.101.90/sametime/stmeetingroomclient/STJNILoader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Flomerics License Manager - GLOBEtrotter Software Inc. - C:\Program Files\Flexlm82\Windows\lmgrd.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

 

Don't want to spoil your fun guys, but all folders in XP are Read-only by default. Create a new folder. It's Read-only. Change this by unchecking the Read-only box. Re-open the Properties window - it's Read-only again!

Thanks for the information; ANOTHER good reason to hate XP! However, I hope you'll provide a link to substantiate your statement; I don't use XP, so I have no way to verify what you've told us.

 

Okay, so it sounds like the Read-only thing in Properties is normal? So that doesn't explain why Paint Shop Pro started acting this way. I've been using it for 3 months before this and it was never a problem. Okay, here's the HijackThis logfile for every one to see.

Logfile of HijackThis v1.99.1
Scan saved at 7:23:03 PM, on 5/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

I'm no expert on HJT, but I looked through your log and didn't find anything out of the ordinary, so for now, I'll have to believe that your system is clean.

 

Okay, after fiddling around with it some more, it seems that what I thought I had fixed about Paint Shop Pro is still a problem. Although I swear that it wasn't doing this before, but it appears that when I am logged in as myself, it doesn't let me write files, but when I'm logged in as my husband (it used to be his computer so his user account was the first), then it works. Evidently, Paint Shop Pro 7 doesn't work with the XP user account stuff very well. My earlier problem was with not being able to see any of my directories, just the shared directory (for our home network). I finally resolved the problem (after trying a reinstall of PSP7, didn't help) by making my directory shared on the network. At last I could see my files, but I didn't have any trouble writing files until lately, so I'm still mystified. Unfortunately, PSP7 is no longer supported by technical support, so I'll either have to work around it or buy a newer version. (sigh) Don't you just love this?

It still is weird that all the folders show up as Read-only on the XP, which is my experience at least. Sorry to have troubled you all, I really thought it was an XP problem, since all the folders were showing up as Read-only. Makes it so hard to figure out what the problem is. Grrrr.

Thanks for your time, everyone.

 

Is it possible that Paint Shop won't let you save files into its own folders? What happens if you create a new folder somewhere else and try to save there?
Just a thought.

 

Hi ajramsay

Just ran a random check on my Desktop folders and all of them were marked Read-Only, changed them and they returned to Read-Only.

Is your User Account an Administrative account or a limited user?
If it is a limited user, you may not have sufficient permissions to write files.

Login to your husband's account and check what setting your User account has and change it to Administrative if necessary.
Control Panel > User Accounts > Change an Account
Select: Your User Account
Select: Change the Account Type
Select: Computer Administrator

Let us know if that makes a difference.
________________________________________________________________

For your HijackThis log:
With all windows closed, rescan with HijackThis, place a check mark in these lines and click Fix
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

 

Yes, I am an adminstrative account. It's one of the first things I checked. (sigh) So there's nothing to change.

I did the HijackThis and fixed those lines. I trust that was something I didn't want? I don't use IE very much because it is such a security risk, but some pages won't work with any other browser - grrr. Thanks for the tip.

My plan is to try uninstalling PSP 7 and reinstalling under my user account. I did once before, but I think I let it preserve my settings when I uninstalled. This time I'll do a complete uninstall. If that doesn't work, c'est la vie and I'll just work around it.

Thanks for the advice everyone!

 

I trust that was something I didn't want?

Yes, the red.clientapps is associated with the Red Sheriff Data Miner.
Do you use Ad-Aware?

Let us know what happens after you reinstall.

I am including some links on User Accounts, perhaps you will find something of use there, like possibly copying the program from your Husband's User Account to your User Account, using the control userpasswords2 Dialog Window.

How To Assign a Mandatory User Profile in Windows XP
How to copy data from a corrupted user profile to a new profile
How to create a custom default user profile
How To Create and Configure User Accounts in Windows XP
How to take ownership of a file or folder in Windows XP
Recover a damaged Windows XP user profile
Installing and running software in Windows XP

 

Yes, I use Ad-Aware and SpybotS&D -- I run them once a week.

The good news is that reinstalling is a success!
This time when I uninstalled, I told it to uninstall everything, I restarted, then deleted the directory under Program Files, restarted again, and then installed from scratch. Now I can save files and it doesn't think they are write-protected.

Thanks for your patience and helpful suggestions. I will keep all those links in case I run into other user account issues. Thanks!

 

Seems like a good fix to me, and my thanks to EAFiedler for spotting the red.clientapps data miner; I completely missed that.

 

I have a very similar problem. All of my folders on XP Home are stuck in read only. Except, I don't have the ability to work around this by doing a reinstall. I am trying to install two different games (Emperor and Civilization 3--actually, Half-Life too now that I think of it) and it says that the files cannot be copied, in each case. Please help.

thanks,
Peter Kirby