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Discussion Starter · #1 ·
Hi, I am having a problem with my computer, I cannot open outlook express, because it says mso.dll could not be loaded, I got a virus yesterday, and fixed it it was the virus called w32 sircam worm, everything was working great untill today I can use internet explorer, just not outlook express, I got my computer from peoplepc they did not help, they made it worse, they took me into dos mode and mad me go back to yesterday when my outlook express worked fine, all my other problems came back and I still get the same error message, what could be wrong I have redownloaded outlook express, still does not work. I have a IBM Aptiva 2270, windows 98 pentium 3, incase that helps. If you need any more information let me know, cannot check email so do not send it through email.
 

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When you did a scanreg /restore from DOS, did you restore to a date that predated the Sircam infection? If not, then that was not the thing to do.

I'm not really sure what forum you belong in; normally we would handle Outlook problems in Web/Email and Virus problems in Security.

I think you should run the Sircam Removal tool from Symantec, it might repair any registry issues that were recreated.

http://www.symantec.com/avcenter/venc/data/[email protected]

Are you getting any other errors, particularly ones mentioning rundll32.exe? Try opening some applets from the Control Panel to test this.

There are some msoe errors covered here:

http://www.generation.net/~hleboeuf/msoe.htm
 

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Discussion Starter · #3 ·
Hi, I appreciate the help, but I already fixed the problem, I took outlook express ans internet explorer off my computer and downloaded it back onto my computer, and it fixed the problem, I did run the virus protector on it and there were no virus on it, so I decided this was the best way to fix the problem
 
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