Solved: dxdiag crashes / gpu issue?

solodesignz · Nov 19, 2013

Hello,

I am having some type of issue I cannot seem to figure out.

It started with a purchase of battlefield 4 early last night. I then spent about 6 hours troubleshooting my computer.
First, BF4 would not load, or would give me a "Stopped responding" type message.

I then started looking into my graphics card.

When I run dxdiag, it says "DxDiag has detected that there might have been a problem accessing Direct3D the last time this program was used. Would you like to bypass Direct3D this time?". This causes it to not read much info on the "Display" tabs.

Debugging dxdiag in visual studio gives me this (last few lines):

Code:

'dxdiag.exe': Loaded 'C:\Windows\SysWOW64\apphelp.dll', Cannot find or open the PDB file
The thread 'Win32 Thread' (0x628) has exited with code 0 (0x0).
Unhandled exception at 0x7102974d in dxdiag.exe: 0xC0000005: Access violation writing location 0x00000064.

OCScanner is running with the artificat scanner for some time now, but 0 artifacts found.
The graphics seem to display just fine. Windowed, and full screen.

An EGVA rep sent me this:

From the sound of it, it looks like this may definitely be a hardware level issue. At this point I recommend running OC Scanner (http://www.evga.com/ocscanner/) which is a GPU stress program. Run this for a minimum of 30mins with "Artifact Scanner" option selected. It will collect any artifacts and let us know if the video card is at fault or if it is another issue.

My graphics card is an EVGA GeForce 450 GTS. Windows is 7 64bit.

Last night I updated the drivers to 331.65, this mornig I updated them again to 331.82. But, all the problems still exist.

I've tried uninstalling the drivers, via devmgmt.msc - then re-installing them.
I've tried rolling back to previous versions, as far back as 314.22.
I've ran Driver Fusion to uninstall the drivers, rebooted and reinstalled.

Nothing is working.

Please let me know anymore information that could help someone get to the bottom of this.

Thank you!!

Code:

------------------
System Information
------------------
Time of this report: 11/19/2013, 00:22:42
       Machine name: XXXXXXX
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 12/16/10 09:57:42 Ver: 08.00.15
          Processor: Intel(R) Core(TM) i3 CPU         550  @ 3.20GHz (4 CPUs), ~3.2GHz
             Memory: 12288MB RAM
Available OS Memory: 12280MB RAM
          Page File: 3988MB used, 20568MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
  DxDiag Previously: Crashed in Direct3D (stage 2). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
      Display Tab 3: No problems found.
      Display Tab 4: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTS 450   
       Manufacturer: 
          Chip type: 
           DAC type: 
         Device Key: Enum\PCI\VEN_10DE&DEV_1245&SUBSYS_14503842&REV_A1
     Display Memory: 
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 
         Monitor Id: 
        Native Mode: 
        Output Type: 
        Driver Name: 
Driver File Version:  ()
     Driver Version: 
        DDI Version: 
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: 
          Vendor ID: 
          Device ID: 
          SubSys ID: 
        Revision ID: 
 Driver Strong Name: oem115.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3165:pci\ven_10de&dev_1245
     Rank Of Driver: 00E02001
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: 
            DXVA-HD: 
       DDraw Status: Disabled
         D3D Status: Not Available
         AGP Status: Not Available

          Card name: NVIDIA GeForce GTS 450   
       Manufacturer: 
          Chip type: 
           DAC type: 
         Device Key: Enum\PCI\VEN_10DE&DEV_1245&SUBSYS_14503842&REV_A1
     Display Memory: 
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 
         Monitor Id: 
        Native Mode: 
        Output Type: 
        Driver Name: 
Driver File Version:  ()
     Driver Version: 
        DDI Version: 
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: 
          Vendor ID: 
          Device ID: 
          SubSys ID: 
        Revision ID: 
 Driver Strong Name: oem115.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3165:pci\ven_10de&dev_1245
     Rank Of Driver: 00E02001
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: 
            DXVA-HD: 
       DDraw Status: Disabled
         D3D Status: Not Available
         AGP Status: Not Available

          Card name: NVIDIA GeForce GTS 450   
       Manufacturer: 
          Chip type: 
           DAC type: 
         Device Key: Enum\PCI\VEN_10DE&DEV_1245&SUBSYS_14503842&REV_A1
     Display Memory: 
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 
         Monitor Id: 
        Native Mode: 
        Output Type: 
        Driver Name: 
Driver File Version:  ()
     Driver Version: 
        DDI Version: 
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: 
          Vendor ID: 
          Device ID: 
          SubSys ID: 
        Revision ID: 
 Driver Strong Name: oem115.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3165:pci\ven_10de&dev_1245
     Rank Of Driver: 00E02001
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: 
            DXVA-HD: 
       DDraw Status: Disabled
         D3D Status: Not Available
         AGP Status: Not Available

          Card name: NVIDIA GeForce GTS 450   
       Manufacturer: 
          Chip type: 
           DAC type: 
         Device Key: Enum\PCI\VEN_10DE&DEV_1245&SUBSYS_14503842&REV_A1
     Display Memory: 
   Dedicated Memory: n/a
      Shared Memory: n/a
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: 
         Monitor Id: 
        Native Mode: 
        Output Type: 
        Driver Name: 
Driver File Version:  ()
     Driver Version: 
        DDI Version: 
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: , 0 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
  Device Identifier: 
          Vendor ID: 
          Device ID: 
          SubSys ID: 
        Revision ID: 
 Driver Strong Name: oem115.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section030:9.18.13.3165:pci\ven_10de&dev_1245
     Rank Of Driver: 00E02001
        Video Accel: 
      Deinterlace Caps: n/a
       D3D9 Overlay: 
            DXVA-HD: 
       DDraw Status: Disabled
         D3D Status: Not Available
         AGP Status: Not Available

-------------
Sound Devices
-------------
            Description: Speakers (High Definition Audio Device)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383C4&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 19:23:47, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383C4&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 19:23:47, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (HDMI) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383C4&REV_1000
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 19:23:47, 350208 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Natural® Ergonomic Keyboard 4000
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x00DB
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x00DB
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Razer Naga Epic
| Vendor/Product ID: 0x1532, 0x001F
| Matching Device ID: hid\vid_1532&pid_001f&mi_01
| Upper Filters: RzSynapse
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ Razer Naga Epic
| Vendor/Product ID: 0x1532, 0x001F
| Matching Device ID: hid\vid_1532&pid_001f&mi_00
| Upper Filters: RzSynapse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 19.5 GB
Total Space: 244.1 GB
File System: NTFS
      Model: M4-CT256M4SSD2 ATA Device

      Drive: E:
 Free Space: 287.1 GB
Total Space: 953.8 GB
File System: NTFS
      Model: WDC WD1002FAEX-00Z3A0 ATA Device

      Drive: F:
 Free Space: 0.0 GB
Total Space: 0.1 GB
File System: NTFS
      Model: WDC WD1002FAEX-00Z3A0 ATA Device

      Drive: L:
 Free Space: 1878.2 GB
Total Space: 2861.5 GB
File System: NTFS
      Model: WDC WD30EFRX-68AX9N0 ATA Device

      Drive: I:
      Model: MagicISO Virtual DVD-ROM0002
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: J:
      Model: MagicISO Virtual DVD-ROM0003
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: D:
      Model: _NEC DVD_RW ND-3550A ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: H:
      Model: MagicISO Virtual DVD-ROM0000
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: K:
      Model: _NEC DVD_RW ND-3550A ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

      Drive: G:
      Model: MagicISO Virtual DVD-ROM0001
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_83831043&REV_06\3&11583659&0&E6
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_06\3&11583659&0&FD
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_83831043&REV_06\3&11583659&0&E3
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_83831043&REV_06\3&11583659&0&E2
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_06\3&11583659&0&FA
   Driver: n/a

     Name: Marvell 91xx SATA 6G Controller
Device ID: PCI\VEN_1B4B&DEV_9120&SUBSYS_83BA1043&REV_12\4&1B9AC3F3&0&0030
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_83831043&REV_06\3&11583659&0&E1
   Driver: n/a

     Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02
Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_83831043&REV_06\3&11583659&0&F8
   Driver: n/a

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2361&SUBSYS_824F1043&REV_10\4&E9A026A&0&00E6
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_06\3&11583659&0&E0
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A6\3&11583659&0&F0
   Driver: n/a

     Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&1AE87EE1&0&00E7
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_06\3&11583659&0&D0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0043&SUBSYS_00008086&REV_18\3&11583659&0&30
   Driver: n/a

     Name: NVIDIA GeForce GTS 450   
Device ID: PCI\VEN_10DE&DEV_1245&SUBSYS_14503842&REV_A1\4&2F49A5F6&0&0008
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_83751043&REV_06\3&11583659&0&D8
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_06\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_83831043&REV_18\3&11583659&0&08
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEE&SUBSYS_14503842&REV_A1\4&2F49A5F6&0&0108
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_83831043&REV_06\3&11583659&0&E7
   Driver: n/a

     Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_06\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_83831043&REV_18\3&11583659&0&00
   Driver: n/a

     Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_84131043&REV_03\4&18A226F2&0&00E3
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
G2M Session Decoder,0x00600000,1,1,G2M.dll,5.07.0000.1172
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.3430
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Video Memory Render Filter,0x00200000,1,0,VideoMemoryRenderFilter.ax,
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,4.01.0000.3430
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Dump,0x00200000,1,0,DvFileWriter.prm,
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
IL FL Studio DXi,0x00200000,1,1,FLSTUD~2.DLL,1.00.0013.0000
IL Multi FL Studio DXi,0x00200000,1,1,FLSTUD~1.DLL,1.00.0013.0000

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,4.01.0000.3430
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VMnc v2,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode1),0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode2),0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode3),0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode1+),0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode2+),0x00200000,1,1,quartz.dll,6.06.7601.17514
Ogg Vorbis (mode3+),0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Rendering Devices:
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
Digital Audio (HDMI) (High Defi,0x00200000,1,0,quartz.dll,6.06.7601.17514
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Digital Audio (HDMI) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

solodesignz · Nov 20, 2013

I've also scanned my C:\ drive for issues
Also, ran sfc /scannow

dai · Nov 20, 2013

what psu

make
model
wattage

see if the answer here is of any help

http://answers.microsoft.com/en-us/...-has-detected-that-there-might-have-been-a/77477840-5ce0-4ee3-8f93-623289f06ad4

Tanis · Nov 20, 2013

Hi and welcome to TSG.

Is this a pre-built machine like a HP, Dell, Acer, eMachines etc? If so what is the exact make and model number?

Have you ever changed / upgraded any hardware since you bought it?

As Dai says, what is the exact make, model and wattage of your Power Supply?

solodesignz · Nov 20, 2013

Thanks for the replys.

This is a custom built PC, so not HP, Dell, Acer, eMachines, etc.

PSU is Turbo Cool 510 ATX PFC Deluxe
Continuous: 510 watts
Peak: 650 watts

Some notes from that URL:

Method 1: I've tried updating the driver multiple times, uninstalling and reinstalling, and rolling back to previous versions. It is currently the most recet version available.

Method 2:
"Click the Troubleshoot tab, and then click Change settings. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation."
- This "Change Settings" butotn is greyed out.

Method 3:
I've tried a clean boot via msconfig. But, dxdiag still has the issue. (ESET still loads this way, though - if that makes a difference)
Additionally, I've tried in safe mode, and dxdiag does not give me any errors - but, it seems that it doesnt even try to load the graphics drivers in safemode anyways.

Method 4:
I have downloaded the web runtime of directx to try and re-install. It just says that I already have the most recent version.

Thanks

solodesignz · Nov 21, 2013

From Event Viewer:

Faulting application name: dxdiag.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc310
Faulting module name: nvwgf2um.dll, version: 9.18.13.3182, time stamp: 0x5280d757
Exception code: 0xc0000005
Fault offset: 0x0012a67d
Faulting process id: 0x52c
Faulting application start time: 0x01cee65882196009
Faulting application path: C:\Windows\SysWOW64\dxdiag.exe
Faulting module path: C:\Windows\SysWOW64\nvwgf2um.dll
Report Id: c3327e67-524b-11e3-8d9d-005056c00008

solodesignz · Nov 21, 2013

Windows Explorer crashed just now too... same faulting module:

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: nvwgf2umx.dll, version: 9.18.13.3182, time stamp: 0x5280d79f
Exception code: 0xc000041d
Fault offset: 0x0000000000166d5a
Faulting process id: 0xd44
Faulting application start time: 0x01cee656fdf41a67
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\nvwgf2umx.dll
Report Id: ad172499-524b-11e3-8d9d-005056c00008

Tanis · Nov 21, 2013

Have you tried reinstalling DirectX?

Do other games work fine?

Have you tested your RAM? Use memtest86.com

Have you checked your temps and voltages across the system both at idle and under load? I use HWMonitor to give me an initial indication

Also, have a look here on the NVidia forums as there might be some useful information for you. Its seems not uncommon and a few have 'fixed' it by going back to teh 306.97 drivers! Not a real solution but it might get you up and running.

https://forums.geforce.com/default/topic/528454/dx10-11-games-crashing-nvwgf2um-dll/

solodesignz · Nov 26, 2013

FYI for anyone that stumbles on this post.

I found the issue. I use two DisplayLink USB to VGA adapters to have additional monitors. After uninstalling those drivers dxdiag no longer crashed. Then, after reinstalling newer DisplayLink drivers, everything is working great.

Thanks guys for the input.

Tanis · Nov 27, 2013

Great news, good to hear you got it sorted. You can mark the thread as 'Solved' using the tools at the top of the page.

NotARealJedi · Dec 26, 2013

Hey Solodesignz,

I created an account just so I could thank you for following up on your problem. I had been dealing with this same issue for the past 3 weeks and it was killing me. Turns out that the cause was the DisplayLink driver that I had installed a month ago. Too often when someone posts about their tech problem, they never followup after finding a solution. Thanks again so much. You've saved an otherwise perfectly good computer from being set fire to and dropped off into the ocean!

Solved: dxdiag crashes / gpu issue?

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