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Discussion Starter · #1 ·
hi all, i brought a epson cx5500 printer/scanner/copier today and having trouble installing printer driver. it's only printer driver i can't install, scanner driver has no problems.
when i insert the CD which came with printer it installs all other software except printer driver, a massage says something like fail to install printer driver, abort...(something that sort)
when i try to install through 'found new hardware' wizard, this massage comes up(see capture)
and when try to install through control panel- add hardware, i get this massage (see capture 2)
oh and i have vista home premium.32bit
does any one know what's causing this? please
thanks in advance.
 

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well my sister recently bought a laptop with vista, and we have a dell all in one printer scanner, faxer, copier, and when we plugged the usb into the laptop it automatically started downloading all the drivers from Microsoft website, we only needed the disk for the software, this information might help, i am not good with vista mainly xp,
 

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Discussion Starter · #7 ·
problem is solved!
silly me i have 'ticked' the wrong port. :rolleyes:
instead of ticking usb1 port , i have ticked the printer port. [it's a usb printer.]
all working now.
 
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