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Discussion Starter · #1 ·
Hi everyone,

I hope you guys that reading this had a wonderful time in Christmas.

So without further ado, I have purchased this computer, well I bought the parts separately and the company that I purchased from put them together (free off charge).

It has been less than 2 months now that I have been experiencing failures, all the classic signs for example, BSOD, Disk Read Error's, Slow, Sometimes it freezes for about 2 + 5 sec.

So let me tell you more about the Disk Read Error problem first, every single time I boot my computer it fails by that I mean Disk Read Error Occurred (CTRL + Alt + Delete) its a good sport and can take multiple tries before booting up. I have open the computer and checked the cables and I noticed the SATA cable is bend fairly badly so I think that's the problem but I don't know (new SATA cable its on its way and need to change the position of the current HDD).

Slow, This is usually during boot up and actually seeing my desktop (but sometimes its super fast).

BSOD well this one is interesting no idea why it happends it just says restart and as I was typing this I got another one details below:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: 7a
BCP1: 0000000000000004
BCP2: 0000000000000000
BCP3: FFFFFA800E64A250
BCP4: 000000000226ED08
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\122813-56815-01.dmp
C:\Windows\Temp\WER-88655-0.sysdata.xml
Freeze problem, This usually happens when I am playing games GPU and CPU intensive games I do have to say its rare so its not an frequent problem but still happens.

Computer Specs:

  • OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
  • Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
  • Processor Count: 8
  • RAM: 8148 Mb
  • Graphics Card: NVIDIA GeForce GTX 680, -2048 Mb
  • Hard Drives: C: Total - 1904555 MB, Free - 1392469 MB;
  • Motherboard: MSI, H61M-P31/W8 (MS-7788)
  • Antivirus: Norton 360, Updated and Enabled
I hope thats enough detail for someone to figure out whats going on.

Please don't hesitate to ask for further information.

Thank you.
 

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Discussion Starter · #3 ·
Hi Dave,

I have replaced the sata cables and I will keep this thread open for another 7 more days to see if the problem is solved or not.
 

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Discussion Starter · #4 ·
Just wanted to report that windows failed to boot >system restore >restore > rebooted > failed to restart click finish to shutdown > rebooting > detected new hard drive > restart to finish

I have done this process two times now
 

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Discussion Starter · #5 ·
Problem has not been solved, it is still having issue booting the machine correctly so after a few restart it all works. Once the machine is booted everything works fine its just the booting process is an issue.
 

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Discussion Starter · #6 ·
Every time during boot up windows halts at the windows logo and so after a restart I have to do a startup repair and then after 10 minutes the startup repair fails. Therefore another restart is required and somehow during this process the machine will boot properly and work perfectly fine. This happens during every boot up process, so I don't really turn the computer off that often.
 

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LENOVO t43p AMOUNGST OTHERS
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From an elevated command prompt, run CHKDSK C: /R

It will ask to restart and will take some time to run as it will do a surface check on the disk. I run it overnight.
 

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Discussion Starter · #8 ·
Hi Dave,

Thank you for replying I have left it over it night and just restarted it now and for the first time it booted without throwing a tantrum.

However I think its still too soon to say its fixed.
 

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Lets see the log from the disk check, this will show us what, if anything, it repaired and give some information regarding the health of the drive.

  • Press the Windows + R keys to open the Run box, type eventvwr.msc, and hit the Enter key on your keyboard.
  • If prompted by the User Account Control, click on Yes (Windows 7/8) or Continue (Vista).
  • In the left pane of Event Viewer, double click on Windows Logs to expand it, then left click once on Application then right click on Application and select Find.
  • Type wininit into the Find box and click on Find Next.
  • When the search completes you should see the log displayed in the central pane, close the Find window.
  • In the right hand pane click on Copy and select Copy details as text.
  • Come back to this thread and right click in the message box and select Paste, the log should appear.
  • Add any other information asked for and submit the post.
 

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Discussion Starter · #10 ·
Hello Mark,

I remember that the only problem that it solved it was in either "...system [OR] system32/crypt32.dll".

Unfortunately I cannot show you the logs of the disk check that I had run few days ago due to my setup of wiping (7 passes) every single logs (with some exceptions) on my computer on every restart etc... sorry :(

If there is any other way that you could help me, please let me know. Thank you for the reply.
 

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That is an unusual thing to have set up on your system. The Event Error logs can be very useful when there is a problem, having them wiped clean on every boot only saves a tiny amount of disc space and leaves nothing behind to help diagnose system errors.

The disk check log has one item in it that shows if there are any bad sectors on the drive, if there are any it is a clear indication that the drive can no longer be trusted and should be replaced. Could you run the disk check again and post the log before your system deletes it.
 

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Perhaps we could help to clear up any misconception you may have that there is a need to remove all the Event Error logs if you could explain why you think this is necessary.
 

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Discussion Starter · #14 ·
By the term "restart" I meant on every shutdown, should have said shutdown instead :l

There are no misconception on why I wipe all the logs in my computer it's was mostly an experiment on digital forensics using FTK, EnCase and sleuthkit to see how 'good' the wiping of the data was etc.. I won't bore you with the details. Forensic v Anti-Forensic techniques. So since then I have kept it on my computer. I am on a Computer & Information Security Course (2nd year).

I will run disk check again and will update you a.s.a.p.
 

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Ok, that's all understood, just wanted to make sure you understood the importance of keeping the logs as they can come in handy when something goes wrong.

Post the new disk check log whenever you have the time.
 

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Discussion Starter · #16 ·
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 15/01/2014 18:38:26
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Mojtaba-PC
Description:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
665344 file records processed.

File verification completed.
1341 large file records processed.

0 bad file records processed.

2 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
865236 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
665344 file SDs/SIDs processed.

Cleaning up 85 unused index entries from index $SII of file 0x9.
Cleaning up 85 unused index entries from index $SDH of file 0x9.
Cleaning up 85 unused security descriptors.
Security descriptor verification completed.
99947 data files processed.

CHKDSK is verifying Usn Journal...
37238048 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
665328 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
339589669 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

1950264407 KB total disk space.
590777916 KB in 562680 files.
284264 KB in 99948 indexes.
11576 KB in bad sectors.
831975 KB in use by the system.
65536 KB occupied by the log file.
1358358676 KB available on disk.

4096 bytes in each allocation unit.
487566101 total allocation units on disk.
339589669 allocation units available on disk.

Internal Info:
00 27 0a 00 68 1c 0a 00 f3 03 12 00 00 00 00 00 .'..h...........
ed 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-15T18:38:26.000000000Z" />
<EventRecordID>23421</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Mojtaba-PC</Computer>
<Security />
</System>
<EventData>

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
665344 file records processed.

File verification completed.
1341 large file records processed.

0 bad file records processed.

2 EA records processed.

60 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
865236 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
665344 file SDs/SIDs processed.

Cleaning up 85 unused index entries from index $SII of file 0x9.
Cleaning up 85 unused index entries from index $SDH of file 0x9.
Cleaning up 85 unused security descriptors.
Security descriptor verification completed.
99947 data files processed.

CHKDSK is verifying Usn Journal...
37238048 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
665328 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
339589669 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

1950264407 KB total disk space.
590777916 KB in 562680 files.
284264 KB in 99948 indexes.
11576 KB in bad sectors.
831975 KB in use by the system.
65536 KB occupied by the log file.
1358358676 KB available on disk.

4096 bytes in each allocation unit.
487566101 total allocation units on disk.
339589669 allocation units available on disk.

Internal Info:
00 27 0a 00 68 1c 0a 00 f3 03 12 00 00 00 00 00 .'..h...........
ed 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

</EventData>
</Event>
 

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That scan shows the problem: 11576 KB in bad sectors.

I've seen plenty of drives with up to about 20 KB in bad sectors, but this is extreme. It clearly indicates a failing hard drive, if it is still under guarantee you should have no problem getting it replaced. The normal amount of bad sectors is zero.
 

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Discussion Starter · #19 ·
Thank you for helps Dave and Mark.

I phoned the company that I purchased the parts from and they are extremely cool with it and sending an engineer to my house tomorrow to replace the hard drive (next day replacement couldn't ask for better service lol).
 
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