Tech Support Guy banner
Status
Not open for further replies.
1 - 7 of 7 Posts

· Registered
Joined
·
3,825 Posts
Discussion Starter · #1 ·
Hello

This is a small problem but a nuisance anyway.

When I rebuilt my PC (new mobo, CPU, memory & case) evrything went fine. Moved all the hardware from my old case to the new, re-formatted the hard disk, nice clean install of Windows etc etc. Problem came when trying to install software for my USB cable modem. The software included various connection monitoring tools but I kept getting an error message that a particular file could not be found. In the end I decided to use a LAN cable, (LAN drivers came with the mobo) give the cable software a miss - no problems! However, every time Windows now starts, I keep getting the missing file error message. I checked the registry to see if there was any chance of it being a 'run once' type of file but could'nt see anything (although I'm not overly familiar with the registry).

As I said this is just a nuisance - but it would be nice if there was a way to get rid of the error message permanently.

Thanks in advance for any advice.

Regards
 

· Registered
Joined
·
322 Posts
Check the Run, key located at:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Alternatively and <less dangerous>, click Start > Run, MSCONFIG and ENTER...

Check the startup tabs and see if the program referenced by the error message can be disabled...

Alternatively Get the "StartUp Control Panel" program which allows you to easily see and manipulate what is starting up with Windows...

http://www.mlin.net/StartupCPL.shtml
 

· Registered
Joined
·
3,825 Posts
Discussion Starter · #3 ·
Thanks for your reply.

I went straight to the registry and found a folder called 'BroadJump' - they provide the software for the cable modem. It's in HKEY_LOCAL_MACHINE\Software\BroadJump.

Just before I do anything drastic - should I just delete the whole folder?

Thanks again.

Regards
 

· Registered
Joined
·
2,384 Posts
No, dont delete the Key.
Glasweigan said...I kept getting an error message that a particular file could not be found
Can you post the error message for the particular missing file? It is most likely in MSCONFIG stratup or in the win.ini files, If we know the name of the missing file or dll, we may be able to tell you its location.
 

· Registered
Joined
·
3,825 Posts
Discussion Starter · #5 ·
The file is this

F:\installs\TeraUSB\VTruck2.exe

I was installing from CD when I constantly received the message that the above file was missing. Worked OK on my old mobo and chip - I think the new ASUS mobo just didn't like it.

Regards
 

· Registered
Joined
·
2,384 Posts
VTAgentReboot.exe

Is it located in the C:\Documents and Settings\All Users\Start Menu\Programs\Startup

If it is delete it.
 
1 - 7 of 7 Posts
Status
Not open for further replies.
Top