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Discussion Starter · #1 ·
My Dell OptiPlex GX 520 has frozen. It runs Windows XP.

Here in the UK, we have had a cold snap in what the papers are calling "The Coldest Day". Dunno if that's got anything to do with it.

Anyway, I came down in the morning and the screen was off as if it had gone into sleep mode, but shaking the mouse or tapping the keyboard did not work.

So, I tried turning it off and on again. The bootup screen came on, and the bar filled nearly up to the top, but then froze there. I left it for five minutes and nothing happened.

I tried turning it off and on again, but the same screen appeared, only this time the bar was already at the top.

Please help me. This has not happened before and I don't know what to do.
 

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try safe mode
When you bootup tap F8 as it boots
you should see a menu with various options - try safemode see if that works
also "last known good configuration"

Was it very cold where ever its located ? The UK nots that cold compared to other locations where PCs are used.....And If indoors , BUT give us an idea of temp
 

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thanks for the update ......
you can mark solved - button at top of your first post
 
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