I need the # because every one i talk to ask for it so it can be fixed..
I cant figure out whats wrong it wont work my system says its fine but it wont play any CD. I have uninstalled that didnt work I checked all connections they are fine there is power to every thing
there is no sticker on tower any where when i talk to a tech he told me just to replace it
Hi dragonpea, I'm not understanding why anyone would need a serial number either.....
Who are you talking to?
What happens when you put a cd in the drive? Do you get an error message? Does it attempt to read the cd? Can you boot with a windows 98 bootable floppy disk, choose cdrom support, and get a directory on the cd in the drive?
If you call tech support and have a hardware problem, they're going to ask for the serial number. That's a standard question. To find it, you'll probably have to take the drive out and locate it. It's probably not visible while mounted in the case.
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