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Discussion Starter · #1 ·
Need help updating WOW.

My son has not be able to play or update his Wow for about 2 months. We were able to get the new update. The update for the new EP. But it asked to update again and we tried nothing happened.
I have The game as allowed in Kastpersky thinking that might be the issue but even with the virus protection shut down and the firewall. Nothing worked. We always have problems updating. But, this time we can't make anything work. We even hooked the hughesnet modem directly to the computer rather than running through our router.
The download just stop and closes it's self. And we have tried over and over for 2 months straight day and night.

Thanks
Vera
 

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While I'm unsure what your specific problem is, I don't think it's entirely internet related. The WoW launcher should be giving you an error that you are having internet problems, not simply closing itself. I would recommend reinstalling the whole game.

If you are still having problems or you're sure it's a patching issue, you can directly download WoW patches from: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21079
 

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Discussion Starter · #4 ·
Thanks for replying. My husband seems to have it working. I think it was hughesnet. He told me for a few months our download speed was slow, but the upload was fine.

I don't know if the whole thing is downloaded yet or not. He has been working on getting the patch downloaded for a few days.

I think the last thing they want to do is reinstall it because we'd surly have to reinstall all the updates too. updating the game when the download speed was good on hughes it can anywhere from hours to weeks. I wish there was an option that let you play without updating. Maybe there is, or maybe we just have not installed that particular patch.

If worse comes to worse and we have to reinstall it and were still having the same issues we will just cancel our account with WOW.

The only thing we can get where we are located is satellite internet. We were thinking about Wifi but our cell service is awful so I know our Wifi would probably be to.

I'll try to post on here when I know for sure the download of the patch was complete.
:eek: Fingers crossed,
Vera
 
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