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Discussion Starter · #1 ·
When I receive emails with links in them, I can't click on the link and go to the website. Instead it just freezes. The only way to access the link is to copy & paste it onto my web browser. This has only begun happening recently. Please help! :confused: Thanks!!
 

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If you click on a hyperlink in a web page and only a blank window appears,

1. Go to Start / Run
2. Then enter regsvr32 urlmon.dll
3. Click Ok when finished
4. If that single change does not resolve the problem, repeat the process by running the following additional entries:

* regsvr32 Shdocvw.dll
* regsvr32 Msjava.dll
* regsvr32 Actxprxy.dll
* regsvr32 Oleaut32.dll
* regsvr32 Mshtml.dll
* regsvr32 Browseui.dll
* regsvr32 Shell32.dll (Windows XP and Windows 2000 only)

There have been several instances where the previous tip using regsrv32 does not solve the problem with hyperlinks not working. In this case try:

1. Open Internet Explorer
2. Go to Tools / Internet Options
3. Click on the Programs tab
4. Click on the Reset Web Settings button
 
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