For several weeks now I haven't been able to download/update Windows updates. I have been working with Microsoft Tech Support (via the telephone)for several days now and we haven't been able to correct the problem(s). My question is... can I use the Windows Installation disk to "fix" any problems my machine is having with the downloads/updates? Is there a "fix" option on the Windows disk and am I at risk in using it? I don't want to lose anything on my desktop because it is the way I want it at this time. Thanks for any responses.