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[SOLVED] Can receive but not send email / OE

4252 Views 23 Replies 6 Participants Last post by ~Candy~, May 30, 2004

JTERRY

Discussion Starter · Apr 16, 2004

I am using Outlook express 5.0 with IE 5.0 and I get the following error when trying to send an email --The connection to the server has failed. Account: 'wingwheel9', Server: 'smtp.juno.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I am able to receive however

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~Candy~

· #17 · Apr 27, 2004

This may be a stupid question, but does JUNO mail support OE? Some mail servers don't want you to be able to send that way.

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~Candy~

· #18 · Apr 27, 2004

http://www.juno.com/support/errors/error553.html

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~Candy~

· #20 · Apr 27, 2004

JTERRY said:
I am using Outlook express 5.0 with IE 5.0 and I get the following error when trying to send an email --The connection to the server has failed. Account: 'wingwheel9', Server: 'smtp.juno.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I am able to receive however

Notice your error code on port: 25.

Are you trying to send Juno e-mail from another ISP or Internet connection?

If you are logged on to another ISP, you will be able to receive your Juno mail, but not send it. In order to send your Juno mail, you will need to log on to Juno by dialing an access number through our software. Port 25 (the port used for sending e-mail) is blocked to prevent spamming. What this means is that while you are connected to another ISP, you will be unable to send e-mail through our mail servers. This type of spam-prevention is common among many ISPs.

If you wish to send e-mail using another ISP or Internet connection, you will need to set up your e-mail program to use your ISP's outgoing mail server (SMTP). Contact your ISP's support department for more information.

Remember, you can always use Juno E-mail on the Web, which will work from any location around the world. You can access E-mail on the Web at http://webmail.juno.com

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~Candy~

· #24 · May 30, 2004

Always remember, that in order to SEND email, you MUST use your ISP's OUTGOING mail server since it's going thru THAT connection. There used to be some ISPs (and there still may be a few) that permit outgoing over their SMTP, but it's getting more and more difficult, as it's important to know WHERE email is being sent from.

Sorry for the delayed reply, I've been on vacation! Thanks for your follow up. Will mark this one solved for future reference

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