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Discussion Starter · #1 ·
Win XP Pro SP2
Home network
Workgroup
High speed internet connection

EDIT: www.website.com is not the actual web site.

I have a "friend", really, it is NOT me, whose computer cannot access the desired home page, www.website.com .
As far as the user knows, there are no other page restrictions.

Also starting at the same time, a networked printer cannot be accessed; but a different networked printer can be accessed.

After opening IE, the page does not connect. After waiting as long as "5 to 10 minutes" the progress bar stops moving.

Then, the user clicks on the "stop" icon, selects an item from the history list, and the computer connects to www.somethingelse.com .

Then, the user types www.website.com, but, again, no connection is made.

Other computers on the user's home network can access www.website.com .

Problem began after installing FileZilla. None of the other computers on which Filezilla was installed are experiencing the problem. Filezilla was installed on each computer from a common download.

I have suggested that the user:
at a command prompt, ping website.com
look at IE's security tab, "restricted sites" list.
Check the hosts file.
Clear the cache
Try to access www.website.com using FireFox .

I am out of bright ideas. I hope you have some.

RF123
 

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To test Filezilla and other add-ons try starting IE in No Add-ons mode.

This is accessible through the Start Menu > All Programs > Accessories > System Tools.

I would also check the Hosts file and try this address directly in the address bar or double click it >>

http://65.61.199.238/

For some reason I cannot ping www.website.com but I can tracert it. They must have ICMP blocked.
 

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Discussion Starter · #3 ·
RR:
Thanks for the add-ons tip. I keep forgetting about those.

I should have put "website.com" in quotes, as that is not the real site. But thanks for reminding me to check the website's IP address in the address bar.

Yes, I have placed on my list, to check the "HOSTS" file.

RF123
 
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