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Discussion Starter · #1 ·
Hi there. For the last 2 days, about 2-3 minutes after having turned on my computer, I get a blue screen. Technical info says:
"STOP: 0x0000008E (0xc0000005, 0x865A68EC, 0xF7A4f968, 0x00000000)
*** 00000E9D Address 865A68EC base at 865 A6000 datestamp 4a82e2e3"
Can you please walk me through the recovery process.
As always, anything you can do to help would be much appreciated.
 

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These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

Read this.

Can you boot in Safe Mode?

If yes, can you check if you have minidump files you could show us in your next post? They are located in C:\WINDOWS\Minidump. ZIP a few of you last minidump files and attach them to your next post please.
 

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Discussion Starter · #3 ·
Phantom010, thanks for your quick reply. Can you tell me how to boot in safe mode then I'll get the minidump files you're after.
 

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Discussion Starter · #6 ·
Could only get into safe mode through msconfig as there was no option for this by pressing f8 (only my disk drives are visible). Anyway here is the zipped minidump folder as requested.
 

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Loading Dump File Mini081509-02\Mini090109-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
Debug session time: Tue Sep 1 11:00:45.312 2009 (GMT-4)
System Uptime: 0 days 0:06:43.875
Unable to load image \WINDOWS\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
Loading Kernel Symbols
...............................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
......
*** WARNING: Unable to verify timestamp for 00000E9D
*** ERROR: Module load completed but symbols could not be loaded for 00000E9D
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 865a68ec, f7a4f968, 0}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** WARNING: Unable to verify timestamp for Ntfs.sys
Probably caused by : 00000E9D ( 00000E9D+8ec )
Followup: MachineOwner

I must admit I have never seen this type of minidump files. Most of them simply show strange codes as probable causes for the crashes. If someone has an idea on how to interprete them, it will help shed some light on the issue.
 

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Discussion Starter · #10 ·
You say above that the problem can be caused by driver issues. Should I disable them one by one to try and find the deffective driver or do you think that's like trying to find a needle in a haystack? Also how would I know whether it's a BIOS problem and how do you upgrade BIOS. Is it a physical installation or can it be downloaded? Never had this problem before so unsure how to proceed.
 

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Discussion Starter · #11 ·
Think I've solved the problem by doing a system restore to Jul31. Blue screen doesn't reappear and all progs seem to work ok except Firefox and Foobar2000. They crashed, I think, due to system incompatibility with the version numbers. I did update these progs after Jul31 so I'm rolling forward the system restore a couple of weeks and hopefully these progs will now work. For your info, and as if it's not glaringly obvious, I've been send these messages from a third party computer. Will mark thread 'Solved' when I get these 2 progs working.
 
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