I would suggest you might get better help on Acronis support forum
http://www.wilderssecurity.com/forumdisplay.php?f=64
Edit:
I see you have posted there
Sorry but I have no further suggestions. I have stuck with TI 9 as I heard there were unsolved issues with 10
I get a feeling what you are saying is that your security scanner cannot scan TI10 is that correct
It is very possible that TI10 is using a newer version of a compression tool to keep download sizes down & your scanner cannot cope with it
http://www.wilderssecurity.com/forumdisplay.php?f=64
Edit:
I see you have posted there
Sorry but I have no further suggestions. I have stuck with TI 9 as I heard there were unsolved issues with 10
I get a feeling what you are saying is that your security scanner cannot scan TI10 is that correct
It is very possible that TI10 is using a newer version of a compression tool to keep download sizes down & your scanner cannot cope with it