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· Registered
124 Posts
Discussion Starter · #1 ·
Ok I am having many various random problems with Windows XP home. I have been having these problems for about a month so two weeks ago I reformatted my hard drive and reinstalled Windows. Well the problems still exist!!!! I don’t know how this is possible because I did a full reformat on my hard drive and thus the drive was erased clean. Last time I checked reformatting your drives and reinstalling Windows fixes 100% of software problems not related to a compatibility issue. So this one has severally stumped me.

Ok these are the main problems I am having.

When I try to shut down Windows sometimes I get this message:

Directly after I get that message I get the “this program has encountered an error and needs to close” message and it lists Explorer as the program that needs to close. I am talking about the general error that asks if you want to send an error report and what not. After I click “don’t send report” I get my desktop again and I have to choose shut down again before it will shut down.

The next problem is that sometimes when I open one of my folders that has lost of video files in it I get this message:

And generally when I exit the message it pops right back up and I have to click close 15 times before it will go away. Sometimes it won’t go away until I close the folder with the videos.

The next problem I am having is that sometimes I will be doing something (anything) and the mouse pointer will randomly jump to somewhere on the monitor (generally in a corner). It will only do it once but its very annoying when playing games.

The next problem I am having is related to my dual monitors setup. I have things set up so that the start menu is on my left monitor and the right monitor is in the extended desktop mode. Well sometimes I will restart my computer and find that the start menu and desktop icons are on the right monitor. So I go into the display properties menu and for the life of me I can’t get it to go back to the other monitor. So the only thing I can do is switch my monitor DVI cables.

WTF could possible be doing all this even after I completely reformatted my hard drive and reinstalled Windows?

Here is a list of most of the programs that are on my computer now that was also on my computer before I reformatted the drive:

-MSN Messenger
-Yahoo Messenger
-Lime Wire Pro
-Aim Messenger
-F.E.A.R. Combat
-AVG Free
-Adaware SE
-Total Video player
-Windows Media Player 11
-Adobe Acrobat
-ATI Catalyst Control

Also my CPU is overclocked. Its OC’ed to 380 FSB or 3.04 GHz. However last night I ran ORTHOS for 9 hours and 9 minutes with the “blend” option selected and the system passed. It said:

Type: Blend - stress CPU and RAM Min: 8 Max: 4096 InPlace: No Mem: 1791 Time: 15
CPU: 3039MHz FSB: 380MHz [379MHz x 8.0 est.]
CPU: 3040MHz FSB: 380MHz [380MHz x 8.0 est.]
12/24/2006 4:36 PM
Launching 2 threads...
Using CPU #0
Beginning a continuous self-test to check your computer.
Press Stop to end this test.

And when I stopped:
Torture Test ran 9 hours, 9 minutes 27 seconds - 0 errors, 0 warnings.

Also my ram is underclocked to 740 MHz. To keep a 1:1 ratio. The PCI-E slot is locked at 100 MHz. And the GPU is not OC’ed.

The computer I am using is listed in my signature.

· Registered
124 Posts
Discussion Starter · #2 ·
I have even more problems to add. Now in addition to the previous problems I also have:

The start menu keeps switching monitors. I had to switch the DVI cables not for the second time in tow days. Also now some of my desktop icons are gone. I just restarted the computer and half the icons are gone.

I already checked for viruses and adware / spyware and I got nothing. WTF is going on?

· Registered
11,852 Posts
It is possible that you could be having a problem with overheating, I would suggest getting a can of compressed air and giving the inside of the computer a good blasting out, DO NOT REMOVE THE HEATSINK FROM THE PROCESSOR. When this is done I would get the hard drive diagnostics from the manufacturer of the hard drive and run this to see if the hard drive is OK.

If you have over clocked the processor I would suggest un-over clocking this and put it back to normal operating parameters.

If you can run this for a while let it run and post the temps

SpeedFan is a freeware program that monitors voltages, fan speeds and temperatures

· Registered
124 Posts
Discussion Starter · #4 ·
Have you ever OC'ed before? If so you know that everyone that knows anything about OCing will have a temp gauge open well trying to see how hot the CPU is getting when benchmarking. The CPU is fine. It rests at 35C. The computer is brand new there is no dust inside.

· Super Moderator
44,624 Posts
First Name -
well considering that you are using LimeWire, something tells me that there's the source of the problem, at least something you may have downloaded from it.

If you are familar with HighJackThis, I would suggest posting a log to see if there is something there.

· Registered
124 Posts
Discussion Starter · #7 ·
Well I have the over clock off right now and I am trying that. However things are VERY slow!!!! As slow as my $300 Dell. I don’t know why. Its ridiculous. It seems like I am on my Dell again.... Everything is effected including my Internet. My 4 mbps connection is running as slow as a 512 kbps connection because the computer is not loading the sites fast enough.

· Registered
754 Posts
Couriant said:
well considering that you are using LimeWire, something tells me that there's the source of the problem, at least something you may have downloaded from it.

If you are familar with HighJackThis, I would suggest posting a log to see if there is something there.
I agree a log is in order - please follow Couriant's advice

· Registered
11,852 Posts
Here is a direction for downloading HijackThis.

To download HJTsetup.exe To Download HijackThis go to the following:;dl=item5
Filename = 1137518044HJTsetup.exe

Save the file to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\HijackThis.
Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialog box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
Come back here to this thread and Paste the log in your next reply. DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

A security expert should take a look at your log - please be patient.

· Registered
124 Posts
Discussion Starter · #11 ·
I got a Hijackthis log. This is it:

Logfile of HijackThis v1.99.1
Scan saved at 7:51:53 PM, on 12/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Gaim\gaim.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\WinRAR\WinRAR.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [GBB36X Configure] C:\WINDOWS\system32\JMRaidTool.exe boot
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\Run: [RAM Idle] C:\Program Files\Customizer XP\RAM_2K.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

I DO NOT have any spyware / aware or viruses. I did a full system scan of both drives with AVG, AD-Aware SE, BitDefender, CounterSpy, and Avast. They all came back clean.

Also I turned the overclock off and things were terribly slow. I could barely surf the net. Things were extremely slow and sometimes I couldn't even open Internet Explorer. Further more some programs randomly stopped responding and crashed. I also still had the Windows data execution error with all stock settings.

I have re overclocked my CPU because I cant operate with the overclock off.

But still even with the overclock on things are slower and more laggy then normal.

· Registered
124 Posts
Discussion Starter · #13 ·
I just downloaded them a day ago to check everything. The problems started well before I downloaded them.
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