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Discussion Starter · #1 ·
My desktop has slowed down substantially and occasionally freezes all apps. Even after checking for malware and running a registry cleaner, nothing appears to be a problem. :mad:



Anything further to suggest?



Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3420 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 7666 Mb
Graphics Card: AMD Radeon HD 6410D Graphics, 512 Mb
Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;
Motherboard: PEGATRON CORPORATION, 2ACF
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

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Motherboard: PEGATRON CORPORATION, 2ACF

Hard Drives: C: Total - 936682 MB, Free - 794298 MB; D: Total - 17083 MB, Free - 2095 MB; F: Total - 1907599 MB, Free - 733989 MB; I: Total - 3815413 MB, Free - 1578731 MB;
You appear to have a HP/Compaq brand desktop and appear to have 2 TB and 4 TB external hard drives connected to it.

What's the model name and model number of that desktop?

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Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Click the "Scan" button, then allow the scanning process to finish.
(Note: There may be several seconds delay before the progress bar appears, so be patient.)

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

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You're being helped by Derek in the "Virus & Other Malware Removal" forum, so you don't need to be starting another thread for that computer in the "Windows 7" forum.

I've made him aware that you started a new thread here.

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