Hello. My Dad has a Dell Dimension 2400 with an intel celeron 2.4 gHz, 256 megs of ram running Windows xp. It is freezing up and stops responding alot, and I can't figure out why. He uses a dialup connection. I will post the hijackthis log file. Please let me know if anything looks screwy. Thanks!
Logfile of HijackThis v1.97.7
Scan saved at 3:04:04 PM, on 3/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\SYSTEM32\RUNDLL32.EXE
D:\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.search-space.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.essex1.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://www.essex1.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.search-space.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.essex1.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer -- Internet Services
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP =
http://www.search-space.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
http://go.microsoft.com/fwlink/?LinkId=374
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1311.dll
O2 - BHO: (no name) - {00110011-4B0B-44D5-9718-90C88817369B} - C:\WINDOWS\NavExt.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A960] "C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe"
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [Online Service] C:\I386\SVCHOST.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BootWarn] C:\Program Files\Norton SystemWorks\Norton AntiVirus\BootWarn.exe /a
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [svchost] C:\WINDOWS\SVCHOST.EXE
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {30000273-8230-4DD4-BE4F-6889D1E74167} -
http://download.abetterinternet.com/download/cabs/FIX19105/flash.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) -
http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{E225EC81-54B5-43DE-B38C-AB1C01163250}: NameServer = 208.1.86.66 208.1.87.130