Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

Sleep, Blue Screen, Bios Dump HELP

536 Views 1 Reply 2 Participants Last post by lochlomonder, May 16, 2018

breezus02

Discussion Starter · May 16, 2018

My Toshiba running Windows 7 likes to crash when it goes into sleep mode, blue screen bios dump, then reboots and acts like a normal human again. Here is the detail from windows, can anyone give me a hand?
Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional information about the problem:

BCCode: 1000007e

BCP1: FFFFFFFFC0000005

BCP2: FFFFF8800554D668

BCP3: FFFFF8800397E598

BCP4: FFFFF8800397DDF0

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\051618-21091-01.dmp

C:\Users\bbenson\AppData\Local\Temp\WER-99123-0.sysdata.xml

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lochlomonder

· #2 · May 16, 2018

Filenames don't actually help with the problem; their contents do. In that regard, please download BlueScreenView and use that utility to provide details of the faulting file(s).

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