Tech Support Guy banner
Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
23 Posts
Discussion Starter · #1 ·
Hi,
On my laptop whenever I shutdown Win98SE, I get a rectangle filled with verticle lines instead of the ususal text message that tells me in bold orange letters that it is safe to shutdown my computer. I'm not actually sure if it is the text screeen or the windows sky/cloud screen that is not displaying.

Is there a BPM file that is missing or corrupted?

Thanks,
Dave
 

·
Registered
Joined
·
45,855 Posts
It is not likely this is caused by corruption of the shut down screen itself. Normally Windows should not stop on the "It is now safe..." screen at all. When it does it is usually a problem with Advanced Power Management. It is probably the "Windows is shutting down" screen that is not displaying here, and a hang is occuring for some reason.

Do you have to manually power off, and does scandisk run on restart? If scandisk is not running, then Windows has essentially completed its shut down and the hang is occuring at the BIOS level.

Did the problem just begin in the last 4 days? (And has anything new been installed?). We could try restoring a prior registry if that is the case.

Otherwise, I would troubleshoot it by applying the WinSE shut down supplement patch (if that has not already been done) and following the procedures suggested here:

http://www.aumha.org/a/shtdwnsez.htm
 

·
Registered
Joined
·
23 Posts
Discussion Starter · #3 ·
The laptop shuts down just fine. It's just an annoying problem with the display not showing the normal "sky and clouds" screen that says windows is shutting down. Otherwise everything works ok....and as we all know, it is better to look good than be good :)
 

·
Registered
Joined
·
45,855 Posts
The "Windows is Shutting Down" screen is logow.sys in the Windows directory. You can copy it some place else, change the name to logow.bmp and open it in MSPaint to see it. It can be replaced using the System File Checker.

The "It is now safe to turn off..." screen is the logos.sys file.

These can be customized if you wish.

http://www.annoyances.org/exec/show/article02-011

Glad you're not having an actual shut down problem :)
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top