Last year, I subscribed to a one-year tech plan with Geek Squad (Best Buy), because a hacker had remotedly invaded my computer and I was warned not to shut it down. I needed immediate help. I contacted Geek Squad, and they cleared everything up. They also uninstalled my Avast and installed Webroot. I am satisfied knowing that I have this service, and as far as I know, things have run smoothly. I have now been notified that my subscription will expire within a couple of weeks, and the cost for tech support and Webroot will be $150. Should I renew my subscription. It seems expensive, and I'm not sure if it's the best option for me.
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Tinlizzie
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Rob
That does seem expensive and Geek Squad doesn't really have a good reputation. Webroot products by themselves are considerably cheaper, which exact Webroot product do you have? That price must include some kind of service.
Webroot products: http://www.webroot.com/ca/en/home/
Webroot products: http://www.webroot.com/ca/en/home/
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Rob
Best security is being cautious. I personally and neither do any of my friends pay for any security software and just use basic free antivirus(MSE) and never get viruses, any serious malware, or get "hacked". And for those malware cases, such as toolbars or some pop-ups usually a quick scan with the free Malwarebytes does the trick for them.
Webroot Internet Security is $20 to $50 online so they rest is for BestBuy, pretty much like paying insurance in case you have a problem and not all things are covered by it.
So personally I wouldn't recommend it but I know others will and require an extensive internet security suite.
Seems it gets good review from here: http://www.pcmag.com/article2/0,2817,2470404,00.asp
But as they say not many reviews of it aside from that.
Webroot Internet Security is $20 to $50 online so they rest is for BestBuy, pretty much like paying insurance in case you have a problem and not all things are covered by it.
So personally I wouldn't recommend it but I know others will and require an extensive internet security suite.
Seems it gets good review from here: http://www.pcmag.com/article2/0,2817,2470404,00.asp
But as they say not many reviews of it aside from that.
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Rob
There's a free version of Avast as well and it's free forever, I have several clients using it for years, you probably signed up for the paid product through one of their ads in their program as they do advertise it. Avast seems to do better in testing than MSE, I prefer MSE because there are no nags and has a minimal impact on the system.
How did they do they backup? Does it backup to an external hard drive or the cloud? What software did they use?
How did they do they backup? Does it backup to an external hard drive or the cloud? What software did they use?
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Rob
Simply download it from their website: https://www.avast.com/en-ca/lp-ppc-win-02c?device=c&gclid=COa9seeOzcwCFRCOaQodytEHKA
You'll need to uninstall your current version of Avast before installing the new free version.
You'll need to uninstall your current version of Avast before installing the new free version.
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