[mtl4life098]

I have Windows Xp home edition service pack 1 and want to update it to service pack 2. When i go onto microsoft.com and proceed to download it this message comes up:

*Files required to use Microsoft Update are no longer registered or installed on your computer. To continue:

Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem*

When i click on the first option, the web page just closes. If anyone could help me out it would be greatly appreciated, ill be near my computer all night.

 

[mtl4life098]

can anyone help?

 

[mickey160455]

try downloading service pack2 to your desktop and then open it there and see if that works

 

[schusterjo]

Steps to take before updating (pretty much should do this for every/any update, most of the following info at least)
1. Do a disk cleanup, clean temp Internet files, empty recycle bin and run spyware programs
(CCleaner is good for cleanup,)
I recommend
Ad-Aware SE Personal
I run this daily
SpywareBlaster 3.5.1
I update once a week (keeps bad pages with known malware that cold cause damage from being displayed.)
Spybot - Search & Destroy
Daily or every other day
CwShredder
This is one I only use once a month lol but good to have
AVG Anti-Spyware
daily
2. Remove anything you may have added to the browser such as Google toolbar ext.. (reinstall after update)
3. Run chkdsk and defrag
(Start, my computer, right click on your hard drive, select properties, select tools, error checking click "check now"(chkdsk). and defrag)
4. VERY IMPORTANT, disable your antivirus, Disable all spyware programs (they have many blockers on them such as homepage ext.. so they all need to be disabled)
5. Shut down any running program that does not need to be running. get it down to the bare min (just want XP running and nothing else)

Once you have done all of that download it from this link
http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en