I have Norton too. I will have to ask my friend what instructions he gave me, but he told me how to change a setting on my Outlook Express, so that any incoming message that contained a file would go directly into the deleted box and not to my inbox. I have Windows XP. If this is the problem you have and want all e-mails containing files to go to your inbox, get back to me, and I'll try to find out how to do it. I just looked around for a good while but could not find it.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
