[Gadgetman]

I have created an invoice using Office Excel.

As a test I sent it to own e-mail address.

The problem I have is when I received it, it was sent directly to my deleted folder.

I have both Norton Anti Virus and Internet Security installed on my PC.

Could these two programs have anything to do with it???

Thanks

 

[Byteman]

Hi, They could be set to automatically delete attached files. Check the settings you have for both programs. A spam filter may also be the culprit, have any of those?

 

[Gadgetman]

I have switched off my Spam Alert on Norton Security, but it still sends the e-mail to the Deleted Items folder.

 

[naeem2]

I have Norton too. I will have to ask my friend what instructions he gave me, but he told me how to change a setting on my Outlook Express, so that any incoming message that contained a file would go directly into the deleted box and not to my inbox. I have Windows XP. If this is the problem you have and want all e-mails containing files to go to your inbox, get back to me, and I'll try to find out how to do it. I just looked around for a good while but could not find it.

 

[Bob Cerelli]

What e-mail program are you using?

Do you have any rules configured?

The only way I've seen to be able to delete specific attachments is with a program called iHateSpam. But this would not send it to a deleted folder. Just remove the attachment.

 

[Gadgetman]

Bob, I am using Outlook Express. In the Message Rules it is set to

Norton AntiSpam rules.

 

[Bob Cerelli]

Have you tried disabling Norton Anti-Spam to see what happens. Or turn off whatever rules you have.