Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
I have been getting a request from my zone alarm pro asking if I want GINST_001_1234_4201.EXE to access the internet. I would like to know what this is please?
 

·
Registered
Joined
·
2,438 Posts
I'm pretty sure that is a downloader for GAIN ...

Go here for the free Ad-Aware 6 Personal Build 181: http://www.lavasoft.de/support/download/

Launch the program ... on the start-up screen, you will need to first run the Webupdate Feature (globe at the top), or click "check for updates" to get the Reference File up to date.

Please use the Custom Scan with Memory and Both registry scans ON. Also.... make sure that you activate IN-DEPTH scanning before you proceed.

Then see that you have these options checked:
Under Ad-aware 6 Settings, Scanning, Memory & Registry:
"Scan My Hosts File" ...

Under Ad-Aware 6 Settings, Tweaks, Scanning Engine:
"Unload recognized processes during scanning."
Under Ad-Aware 6 Settings, Tweaks, Cleaning Engine:
"Let Windows remove files in use after reboot."

Next ...

Run Ad-Aware 6.
Mark the objects you wish to eliminate for removal. There are many options available with a right-click.
Make a Quarantine only if you do not have the Auto-Quarantine option ON.
Then choose "Next" to remove the chosen objects.
Finally ... Reboot

Please read http://forums.techguy.org/t164245/s.html for further instructions, settings , etc.

Next ...

Go here and download HijackThis v1.97.7: http://www.majorgeeks.com/download.php?det=3155

It is a zip file, so you will need to unzip it.

Run HJT and then you will need to post the contents of the logfile it creates ... simply click "Save log" in order to create it ... it will open in Notepad, and you can copy/paste it here.

Do not fix anything until after the logfile is reviewed. Most of what is found is harmless or essential to the safe workings of your computer.
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top