Did you double click on the downloaded SysInfo.exe file?
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Second tab opens alongside my homepage in Firefox
I get a second tab/window opening every time I open firefox regardless of my saved hompage - it's 'behind' it and it's by mail.com and the search bar is "enhanced by google".
The address is https://search.mail.com/starthp?src=tb_lasttab_ff
To get rid of it I 'unpin' it then 'close' it (in that order) but the next time I open firefox it's there again. How can I get rid of it permanently?
I have W7 Pro 64-bit and Firefox.
Thanks for reading.
PS the "download our free SysInfo utility" did not open/work.
The address is https://search.mail.com/starthp?src=tb_lasttab_ff
To get rid of it I 'unpin' it then 'close' it (in that order) but the next time I open firefox it's there again. How can I get rid of it permanently?
I have W7 Pro 64-bit and Firefox.
Thanks for reading.
PS the "download our free SysInfo utility" did not open/work.
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Yes, I always double-click.Did you double click on the downloaded SysInfo.exe file?
I went and tried it again - it worked this time -
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz, Intel64 Family 6 Model 61 Stepping 4
Processor Count: 4
RAM: 4011 Mb
Graphics Card: Intel(R) HD Graphics 5500, 1024 Mb
Hard Drives: C: 437 GB (243 GB Free); D: 27 GB (2 GB Free);
Motherboard: Hewlett-Packard, 80C1
Antivirus: Avast Antivirus, Enabled and Updated
Have you tried Resetting Firefox to Defaults?
https://www.tomsguide.com/us/reset-firefox-howto,news-18817.html
https://www.tomsguide.com/us/reset-firefox-howto,news-18817.html
Thanks that worked.Have you tried Resetting Firefox to Defaults?
https://www.tomsguide.com/us/reset-firefox-howto,news-18817.html
For the record; instructions on how to do that says "Reset Firefox" but when I went there it says "Refresh Firefox"
I would think this is for something other than reset, however it worked. Thanks again.
Okay great glad it worked for you. Yeah they make these changes as they update versions. Thanks
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