Tech Support Guy banner
Status
Not open for further replies.
1 - 8 of 8 Posts

·
Registered
Joined
·
4 Posts
Discussion Starter · #1 ·
This external Hard Drive is not appearing when I plug it in. I get Code 28, which says that there are no drivers.

When I go to the Device Manager, it looks like it's only coming up as 'Other Devices' and is described as Unknown Device. I've tried uninstalling it, re-booting, and plugging it back in, but the same thing happens.

Can you help?

Thanks,
Sue
 

·
Registered
Joined
·
4 Posts
Discussion Starter · #3 ·
yes, it worked last week.

First, I get a pop-up that said "unidentified device, no driver found"

In Disk Manager, under Volume, i see C, D, and System Reserved. Beneath that it lists Disk 0, C, and CD-Rom.
 

·
Registered
Joined
·
8,450 Posts
I assume D is a partition of C?
What is Disk 0? Is it formatted? What file system? Did you expect to see it?
 

·
Registered
Joined
·
8,450 Posts
Safely remove this drive and see if it disappears from Disk Management.
We need to know what disk 0 is.
 
1 - 8 of 8 Posts
Status
Not open for further replies.
Top