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Discussion Starter · #1 ·
I bought the 1T Seagate Expansion drive, powered it through a switch box so it didn't have to run all the time while the computer was on, and after an estimated use of less than 24 hours in a 3 month period, it started to throw IO errors and when touching it, felt it thumping inside.
Other users are hearing loud clicking coming from these units as they fail.
The failure rate of Seagate externals is so great, the moderators at the official Seagate customer site:

http://forums.seagate.com/t5/Other-External-products/bd-p/PersonalStorage
are ignoring many if not most complaints.

Seagate claims the problem has been fixed .
But customers are reporting the replacement drives are often defective.
 

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hmmmm........read all the posts there, and quite frankly, I'm surprised. I've got a couple seagate drives, neither of the expansion variety, however, and have had zero issues with them. Both WD and Seagate have been very helpful to me in the past when having to deal with client-side rigs that had had HD's go south, but this seems to be a huge oversight (at first look; obviously there could be more under the surface that we are not aware of) on Seagate's part.

Due to their long-standing history of pretty solid manufacturing and customer support, I'm a bit surprised to say the least......hope you get it worked out, SJ........
 

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fwiw, this is the external Seagate I have, and again, nada issues with it......
 

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Discussion Starter · #4 ·
I've had excellent results in the past with Seagate/Maxtor internal drives.....WD and Hitachi also.
This was a problem out of the blue for me.
I'd been using an external enclosure with an even older 60gb Maxtor internal drive and wanted the security of backups in a new external drive.
The old drive still functions properly and is still quiet and in use for backups.
Pays to have multiple backups in place for important data......in this case family financial records.


Thanks for correcting the typo :eek:.....:D
 

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de nada.........:)

yup, I've got two externals and one internal, all mirrored to each other. I just use a simple folder structure away from the docs and settings (right of the root, so it read c:\valis\folder structure) and then just synch the root folder weekly with the two externals........as I do a lot of work mobile, I find it's easier (and more redundant) to have one external at work, one portable, and the internal obviously with the mothership.

I'll keep an eye out to see if I hear anything else on this; again, it's strikes me as odd that something like this would occur to Seagate, given their rather lengthy and strong rep in the data storage industry.......
 

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Discussion Starter · #6 ·
From reading that Seagate link I posted earlier, it looks like consumers are having issues with some models of Seagate external drives not being recognized in Windows.
 

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I bought the 1T Seagate Expansion drive, powered it through a switch box so it didn't have to run all the time while the computer was on ...
I've always wondered .. How do the externals without power Switches operate ???
Do they run all the time .. Or just when the computer is running ??

And why do they hide the power switch on the back panel of all the enclosures .. If they have one ??
 

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I recently threw out a WD 250GB external-it kept disconnecting mid-way thru a backup. I couldn't tell if it was the drive or enclosure but either way it wasn't worth trying to figure out so I just tossed it. But it had 3 push buttons on the front of the case, one of which was the 'power button' except it only worked right when turning the drive on. (The other two were for 'one-touch backup' and they invoked different types of backups. I don't remember what they were because I never used them.)

Anyway, it was a good idea but they failed to make it a 'hard' switch. Probably for safety, i.e. when you turned the drive off it was probably supposed to wait until everything had been written to the disk but instead it waited until the computer was shut down-or until I pulled the plug. Good ideas poorly implemented are, IMO, worse than poor ideas implemented correctly.
 

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Discussion Starter · #10 ·
I've always wondered .. How do the externals without power Switches operate ???
Do they run all the time .. Or just when the computer is running ??

And why do they hide the power switch on the back panel of all the enclosures .. If they have one ??
Apparently my Seagate had the ability to sense a powered USB port and would turn off if I used the Windows 'Safely Remove Hardware' icon....or the computer was turned off.......but I've heard complaints that this didn't work properly on various brand name drives and caused overheating in some cases.

I connected mine up to a switch box because it had no power switch of it's own.
 

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I used to think Seagate's were the best .. But then Seagate bought out the worst manufacturer.
Then, I wasn't sure what I was getting .. So I moved to Western Digital HDDs.

Nowadays .. I build my own Externals by getting a good enclosure with a power switch and a large fan ..
And install the best WD Black series HDD with a 5 year warranty.

Any data you don't care about is data you only have one copy of .. So, I usually get two of each.
This also gives me a backup Enclosure .. (Since I can Swap the HDDs in the enclosures) ...
Which I've found to be less reliable than the HDDs I put in them.
 

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after reading a ton of info regarding external drives, and my own post, if to keep Iomega 1TB with no on-off switch or not,
I have decided to keep it, since many new extUsb drives have no on off switch. Price is another point, 50 bucks won't kill me, while if I buy another brand, it would cost me a lot more. Since nearly every brand seems to be a hit and miss decision, let's see how long this Iomega will last, and I will report back here. I just hope it won't be too soon.
Regarding power, I will just pull the power-wire out when not in use.
 

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Discussion Starter · #14 ·
Just some oddities of my particular drive that seem irregular to the point of there being a possible fault in more than the physical drive.

I decided to experiment with my external drive by splitting the drive into two partitions....a small one at the beginning of the drive, about 100 MB, and the remainder in the existing space.
I did this using Disk Management in a win7 64 bit version of Home premium.
I accomplished the repartition, but Windows now saw 2 small partitions on the drive.....plus the big one.
What I pasted into one of the small partitions could be read in the other and vice versa.
But only one small partition could be seen in Disk Management.

Then I deleted the small partition I could see in Disk Management, but only one of the partitions disappeared in Windows.
However, nothing could be saved to the observed 'phantom' small partition.
Upon a reboot, this 'phantom' partition disappeared.

But now the comprehensive check disk won't function on the remaining large partition of this Seagate drive.

Oddly, it doesn't seem to be thumping quite as hard as before, but the thump is still there and occurs randomly whether the drive is idle or being written to/read from.


BTW....I quit using it as a backup.
 

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Since we are here under "REVIEWS" we might as report anything strange to those external drives.

Does your Seagate have a hidden partition or section like the IOMEGA? What does your Properties say? I have 93 MB taken and the rest is free (right-clicked on the drive and the pie showed the numbers) but nothing is shown inside Explorer.
What is a comprehensive check disk, do you mean chkdsk? I don't have Windows 7 yet.

I wonder if anyone tried to partition with Acronis? I told Acronis to manage my laptop and then found out, it made a small partition on drive C and now I can't delete it or do anything with it, cannot be re-sized, repartitioned or written to it. Maybe this is how Windows 7 handles partitioning?

I think phantom is still on your phantom drive and is upset about being partitioned.
 

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Discussion Starter · #16 ·
Since we are here under "REVIEWS" we might as report anything strange to those external drives.

Does your Seagate have a hidden partition or section like the IOMEGA? What does your Properties say? I have 93 MB taken and the rest is free (right-clicked on the drive and the pie showed the numbers) but nothing is shown inside Explorer.
What is a comprehensive check disk, do you mean chkdsk? I don't have Windows 7 yet.

I wonder if anyone tried to partition with Acronis? I told Acronis to manage my laptop and then found out, it made a small partition on drive C and now I can't delete it or do anything with it, cannot be re-sized, repartitioned or written to it. Maybe this is how Windows 7 handles partitioning?

I think phantom is still on your phantom drive and is upset about being partitioned.
No hidden Partitions with my Seagate.
Partitioning does reduce the usable size of a drive.
The more partitions, the the less room available .
Originally, I remember having about 980 or so GB available.

What is a comprehensive check disk, do you mean chkdsk?
Yes.....There are two options....one checks and corrects the filing system, the other option, that won't work on my Seagate now, is a physical check of the disk.
I don't have Windows 7 yet.
It appears to be the same in XP.

I think phantom is still on your phantom drive and is upset about being partitioned
It's gone.
I just double checked with Gparted.
 

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How do you check a disk physically? You don't take it apart? :eek: Do you mean like with "HD Tune" ?

sorry Stoner, I meant our resident TSG phantom, who always helps people, sometimes I just can't stay on the subject. :D

So Gparted also has a way to undo partitioning? I am afraid to use Acronis since my last experience with it.
I want to backup 3 computers on the 1TB drive, what do you suggest, leave as is since Acronis does give backups names, or partition?
Any other backup software seems to want to have an empty drive and deletes everything else. Why do they do that?

Did you plug the Seagate directly to the computer or through a USB hub? I found some USB things do not like hubs but work when connected direct.
 

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I am afraid to use Acronis since my last experience with it.
I want to backup 3 computers on the 1TB drive.
An Acronis Backup "Image" is just a data file with the extension tib.
It will be a data file that is about 60>70% in size of the partition(s) you're backing up .. occupied size(s)
You can put as many Images in an external as you have space for.
Just make sure the external is Formatted NTFS.

I have a 1TB USB external with many different computers Imaged in it .. into Folders by computer Name.
 

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thanks, I think I keep away from partitioning.
 

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Just my opinion but partitioning a backup drive allocates a fixed amount of space for backing up each PC. On the one hand, that means one PC can't 'hog' the whole drive leaving no room to back up the others. On the other hand, that means you can run out of space in one partition, thus being unable to back up that PC, while still having plenty of space on the drive as a whole. On the third hand your drive is big enough that it probably doesn't make a whole lot of difference. (Unless you're backing up a lot of data or keeping quite a few generations, in which case you wouldn't be using a 1TB drive anyway.)
 
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