I tried to install 2 different working scanners in my sisters's PC. They both work at my friend's house. Anyway, after installing them, everything seemed fine until I tried to work the scanner w/ the software. It doesnt detect the scanner.
Here's the message:
Scanner is not found! Please check the following:
(1) LPT port (SPP/EPP) is enabled.
(2) Power adapter is plugged in the scanner connector.
(3) Parallel port cable is plugged into the LPT port.
It comes up fine in the device manager though. Also another thing, the PC tends to lock up more after plugging the scanner.
We'll need to know some stuff first, like the specifications of the PC that won't recognise it (ie processor, memory etc). What OS does it use? What make of scanner and is it USB or Parrallel?
It all helps..
Hmmm ok then... obvious stuff first..
Does the scanner show up in System Properties Device Manager under Imaging Devise? Is there an exclamation mark or red cross through it?
What about the usb.. does that show correctly? Is the usb actually enabled in the bios (have you used a usb device on that machine prior to this?)
Are you using the correct drivers? A driver that works on a different OS to 2000 will probably not work.
Thats just one or two things to ponder to start with...then I'll join you in the head scratching!!
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