[Scubbo1]

I'm new to this forum, so please excuse any (unintentional) breach of etiquette!

I received a new HDD for Christmas, which I tried to install last night. However, even though it shows up in the BIOS device list and the XP Device Manager, it is not visible on My Computer and no programs can save to or read from it. I have tried numerous different hardware configurations, re-reading the HDD manual from cover to cover, searching these fora and the Internet, but to no avail. The only lead I found was this thread, in which the author is struggling with the same model of hard drive, but seems to have a different problem. From what little I know of it LBA does not seem to be the problem, but I would be delighted to be corrected; at least then I would have an idea of what to do!

My spec is as follows:
Motherboard: ASUS A7N8X-VM/400
Other HDDs: ExcelStar Technology J680 (XP drive)
Quantum Fireballp LM30
Optical Drive: Pioneer DVD-RW DVR-111D

The ExcelStar and Quantum drives are on one IDE cable (ExcelStar master, Quantum slave), and the other two drives on another (DVD drive master, Samsung slave)

Thank you in advance for any help or advice, and a belated Merry Christmas!

 

[Triple6]

Does it appear in Disk Management? If so then you just need to partition and format it before you can use it.

http://support.microsoft.com/kb/309000

 

[bigbear]

Hello and wellcome to TGS
Have you formatted the drive?
Can you see the drive in disk management?

 

[Scubbo1]

Thank you; I had never heard of Disk Manager but (for once!) the Microsoft support was helpful. The drive is currently formatting and hopefully I will have no further problems!

Thank you for your help.

 

[JohnWill]

You can mark your own threads solved using the thread tools at the upper right of the screen.