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Router and Modem shutting off every few hours, scrolling lag

1091 Views 4 Replies 3 Participants Last post by Jake55, Dec 29, 2006

Jake55

Discussion Starter · Dec 28, 2006

Hello, ever since I got a new router (kept the same modem) every few hours both would shut off for a few hours.

The names of the router and modem are this..

Router: Netgear (doesn't say anything else)
Modem: Motorola SB5100 SURFBoard Cable Modem

By "shutting off" it doesn't let me connect to the internet, nor any other programs that need the internet to connect. I can connect to Windows Media Player, and stuff like that. When the modem and router are on, the Modem signs are...

Power: Green Online: Green
Recieve: Green PC Activity: Flashes Orange
Send: Green Standby: Black

When it's off...

Power: green Online: Black (not on, basically)
Recieve: green PC activity: Flashes Orange
Send: blinks green ever 3 seconds Standby: Black

The router also gets slow when the modem turns off also.

And lastly, i have a lot of lag when i scroll up and down or move a window, sort of like frame by frame.

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JohnWill

· #3 · Dec 28, 2006

DOes this happen if you connect one computer directly to the modem? That's the first thing I'd test, make sure the modem hasn't died or your ISP is having a problem.

I can't really imagine much that would drop the carrier on the modem from the router end...

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