Tech Support Guy banner
Status
Not open for further replies.
1 - 6 of 6 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
I am unable to open all of my .html files.
When I click on a file icon the alert dialog
box states: "The path 'C:\Folder name\file name.htmlC:\Folder name\file name' does not
exist or is not a directory."
It sees the path as DUPLICATED! I have looked
at the file names and the source code in the
.html files. They appear the same as always.
How do I correct this path/directory duplication
problem?
I recently downloaded antivirus, firewall
protection software from eTrust. It then found
a virus at: C:\Windows\Temporary Internet Files\
SXQBCD63\count.html. It refered to the virus as:
HTML.VMExploit. The infected file was deleted.
The problem continues after rebooting.
I also deleted all the temporary files and
cookies and swapped from Explorer to Navigator
and back again as my default browser. This also
did not help. I scanned the disc for errors,
some were found and fixed and I defragmented all
the files. I ran a diagnostic on the hard drive
and it was o.k.
Suggestions, please.
 

·
Registered
Joined
·
3 Posts
Discussion Starter · #3 ·
Thank you, Rugrat for the virus scan link but,
it did not fix the problem.
The "House Call" software didn't recognize
the file as having a virus. I removed the
file manually and sent it to the recycle bin.
Rebooted and still have the same problem.
"House Call" recommended removing any
'JS_EXCEPTION.GEN' files. I scanned for the
presence of these particular files and found
none.
Another suggestion?
Thanks,
The Fly
 

·
Registered
Joined
·
21,334 Posts
HTML.VMExploit isn't a virus, it's a security exploit in Windoze virtual machine. Go to windows update and install the latest one and then do a repair on your Internet Explorer
 

·
Registered
Joined
·
3 Posts
Discussion Starter · #5 ·
Thank you Rockn. The info you provided ended
three days of confusion and exasperation.
Updating Windows Explorer fixed my html
access problem.
What "fix" software do you recommend?
Sincerely appreciative,
The Fly
 

·
Super Moderator
Joined
·
37,537 Posts
Hiya

Are you meaning what Repair Rockn is referring to? He means the Internet Repair tool.

Go to Control Panel | AddRemove. Doubleclick Microsoft Internet Explorer. Choose Repair, apply and restart.

Regards

eddie
 
1 - 6 of 6 Posts
Status
Not open for further replies.
Top