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{RESOLVED}OE 5.5 and Norton not happy together?

792 Views 8 Replies 4 Participants Last post by Davey7549, Dec 3, 2001

anglin_fool

Discussion Starter · Dec 2, 2001

hello all,

Right now my machine has IE 5.5, OE 5.5, and Norton's Antivirus 2000 (version 6.10.23) I was looking around the Norton's program and I noticed that I can set it up to protect my e-mail account. So I tried to set it up to do that. I then went and opened my OE and my e-mails came through then this error showed up:

Unable to logon to the server using Secure Password Authentication. Account: 'pop3.email.msn.com', Server: '127.0.0.1', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC18

This is the second time that this error has affected my puter, so I know how to fix this. What I am wondering is was this caused by Norton's Antivirus since the same thing happened when I tried this earlier?

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TonyKlein

· #2 · Dec 2, 2001

Hi,

Are you in fact supposed to run Secure Password Authentication?

Maybe you aren't.

Go to your properties for that mail account.
Then click the Servers Tab
UNCLICK the selection:
Logon using secure password authentication.

That may just fix the problem

I don't really think this has to do with NAV.

Good luck,

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Davey7549

· #3 · Dec 2, 2001

Anglin fool
Do not think NAV will work with MSN heres an article from Symantic.
http://service4.symantec.com/SUPPOR...69fb89900c6c7ac1852567da004dd5d0?OpenDocument
Dave

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rhettman5

· #4 · Dec 2, 2001

Here : http://www.grisoft.com/html/us_index.html

This is a link to a totaly free antivirus program that will work with your computer, they provide automatic free updates, I use it, and I recomend it,...Rhett

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anglin_fool

Discussion Starter · #5 · Dec 3, 2001

thanks people!

I kinda figured that was what happened. If things happen the same way twice after doing something, that something must be the cause. huh?

TonyKlein,
In the directions that they gave me to fix the problem, I was supposed to have the checkmark in the "Log on using Secure Password Authentication (SPA)". They, MSN, enacted this rule about 4 months ago.

davey7549,
Right on the nose, baby!

rhettman5,
Thanks for the free antivirus link. My Norton's AntiVirus is still protecting me from those nasty things that nerds do. I scan weekly and update bi-weekly. It caught the Bymer virus that I got through OE e-mail.

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rhettman5

· #6 · Dec 3, 2001

Glad you got it fixed !
I was running McAfee, after the last update, this thing was running slow and the mouse cursor was flashing like crazy, also took forever to boot up and shut down, installed AVG and deleted McAfee and Presto, everything back up to speed.

For others reading this post , AVG also scans O/E mail, incoming and outgoing, if you need protection, check it out (no I don't work for them ) ...Rhett

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Davey7549

· #7 · Dec 3, 2001

Rhett
AVG is a good product as are many others. Norton also scans e-mail in and out but the little pop deal is kind of unique when you can use it because it creates like a separate system from your main system to scan e-mail before it get into your main system.
That is the way it was explained to me anyway. Not sure of the mechanics and maybe someone can explain the concept better.

Anglin fool.........Glad it got staightened out.
Dave

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anglin_fool

Discussion Starter · #8 · Dec 3, 2001

That might explain the loop back address of 127.0.0.1. Norton's tried to set up thier own separate system.

Well, if it ain't broke, don't fix it. (Sorry Ms. Slater for the 'ain't')

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Davey7549

· #9 · Dec 3, 2001

The heck with Ms. Slater

ain't is in Websters!

Dave

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