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Discussion Starter · #1 ·
When opening office programs (word and excel) user recieve the following error:

C:\Documents and Settings\username\Applications Data\Microsoft\AddIns\C:\Program Files\Common Files\Microsoft Shared\Geography\mpoai9.dll' is not a valid Office add-in.

OK is the option, and when clicked, the requested document opens.

This appears to be a MapPoint addin, but when I try to remove the add in, there are none listed. Any thoughts?
 

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Discussion Starter · #3 ·
That is one of the things that I tried, yes. But when I get to the Add-In box, it is empty making it difficult to remove and get rid of the error.

Also tried removing the MapPoint Add-In directory in the registry, after rebooting, it shows up again.
 

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I'm afraid I haven't used Add-Ins enough to be of much more help. :(

Have you tried to re-install the Add-In and then trying to remove it?
 

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Discussion Starter · #6 ·
After talking at lenght with Microsoft, we did the following to correct the mpoai9.dll error:

Saved the current registry.
Opened the registry
Find: mpoai9.dll
Deleted (from the right side) all values with the error.
Worked!

I found the errors under the follwing:
Outlook
Visio
Word
Powerpoint
Excel
Internet Explorer
Publisher

I was also getting a Windows Installer when opening an Office application; that was corrected by reinstalling Office.


Thanks! I hope this helps someone as much as it has for me! :D :D :D
 
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