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[Resolved] Macromedia Flash Won't Install

2324 Views 4 Replies 2 Participants Last post by BigTex, Apr 16, 2004

Jennymac

Discussion Starter · Apr 15, 2004

Hi all. Was wondering why I can't get Macromedia Flash to install. Am running WindowsXP Pro. I have tried downloading it several times from the Macromedia flash Website, but to no avail. Can anyone help?

Thanks in advance for your time.

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BigTex

· #2 · Apr 16, 2004

I've known people to have this problem usually Adware or Spyblaster won't allow you to install.

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BigTex

· #3 · Apr 16, 2004

I wasn't finished:

If have a pop-up stopper program or SpywareBlaster/SpywareGuard installed. If you do some of these programs have a setting to disable Flash which you must turn off. Also if you have a Firewall disable it then try to download & install FlashPlayer & Shockwave.

Go to this site. It lists numerous support links about uninstalling and installing flash player. Be sure and read the one entitled "Uninstalling flash player" - download the uninstall utility and run it and then try downloading and installing the Flast player.
http://www.macromedia.com/support/flash/ts/documents/playerfaq.htm#remove

Good luck!

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Jennymac

Discussion Starter · #4 · Apr 16, 2004

Dear BigTex:

Thanks for your feedback. I am going to try your advice, and I will let you know how it goes.

-------
BigTex, You are the King!!!! Here's what I did:

1. I went to the Flash Website and downloaded the Uninstall Flash 7 File
2. I disconnected from the internet, and closed IE
3. I uninstalled Flash 7
4. I disabled my Spysweeper to sweep drive C
5. I disabled my Firewall
6. I reinstalled Flash 7
7. I turned my Spysweeper back on for Drive C and Enabled my Firewall
8. Now it works!!! :up:

You're Awesome, thanks so much. Glad to know Chilvalry isn't dead!!!

I juz luv bein' a damsel in distress.

Want to be on my Christmas Card List?

hee hee

Remember everyone, you get happy in the same pants you get mad in. What's more comfortable for you to wear?

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BigTex

· #5 · Apr 16, 2004

You're very, very welcome!

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