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[Resolved] Explorer Folders greyed out

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I'm running Windows 2000, and have installed IE 6 SP1 Now when I open Windows Explorer, the Left pane is there but greyed out. I can see contents of folders in the Right pane and navigate thru folders using the Up arrow in the Tool bar, but can't see any folder hierarcy in the Left pane--it's just totally blank? I can minimize the Left pane and expand the Right pane across the whole screen, or bring back the two panes??? Help
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Welcome to the Forums.

You PM'd me asking about the explorer pane fix. I originally used Win98SE and so the fix I posted at the 9x/ME forum applies to the Win9x OS and IE 5.5 is excluded.

For win2k, not including IE 5.5 there is an archived post witht the solution. Here's the link:

NOTE: IE 5.5 Users only
If you have IE 5.5, try an IE Repair or Upgrade. You may have a problem with the Registry key listed in the fix pointing to shdocvw.dll. It should point to Browseui.dll if using IE 5.5

OR you may have the wrong version of Browseui.dll.

EDITED to repair link.

If you need any more help or explanation, please post back.
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Thanks very much for the help chaps, the registry setting HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer32 fixed this problem. However I am getting another problem with IE6. Once installed I cannot run add / remove programs from control panel. Double clicking does not open this. Any ideas would be greatly appreciated.

Thanks again for all the help so far.

Thanks again, I've just tried the rundll32 setupwbv.dll,IE5Maintenance fix and I've got my add/remove programs back.

Hurray. All seems OK now.

I wonder what else is going on. You say you have installed IE 6.

But you ran this command to repair IE and it worked?

rundll32 setupwbv.dll,IE5Maintenance

It should have generated an error. If you had the correct file version setupwbv.dll, it would not have the entry IE5 Maintenance.

To repair IE6 the command is:

rundll32 setupwbv.dll,IE6Maintenance

Is this a typo?
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The above URL is the document I used to get the fix. I was a bit surprised that it seemed to be a fix for IE 5 however I ran it anyway and it certainly seems to have fixed the problem. I can try with the IE6 fix and see if this works as well (this problem is effecting quite a few machines). I will post my findings when I've had a chance.


Richard Benson
Tested this with rundll32 setupwbv.dll,IE6Maintenance
this works fine as well.

Thanks once again for all your help.

Richard Benson
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