I had problems with my modem and contacted Compuserve technical support. They "walked me through" several steps and had me restart my computer..This temporarily fixed the modem, but a few minutes later, i realized that my add/remove box was completely empty! Despite having tons of programs installed, NONE are listed there anymore...They ARE still on my system though, and work fine. ( I access then through the programs menu..)
I called Compuserve back, and told them what happened. They say nothing they had me do would have caused that....but it DID..I installed a new program just to see if it would show up, and it did NOT...What happened??? and is there any way to fix this?