It sounds like a problem with the video or graphics cards or drivers to start with.If it was the screen itself it would probably be black. Altho the screen might be starting to go also or something has come loose.

 

It is not under warranty, so if I take it apart might there be anything I can do to fix it?

Thank you!

 

If you dont know how to do it id take it somewhere and have it done.Taking a screen apart isnt easy to do if you have never done it before.Because theres lots of tiny parts involved.If its the screen itself it will have to be replaced.Some graphics and video cards are easy to replace and some arent because they are part of the motherboard which means it will all need replaced and wont be cheap to do.You will then have to decide if its even worth fixing.

 

Okay. Thanx for your thots!

Any other thots would be appreciated!

~Shari

 

Hi Shari,
My name is Krishna and I work for the Social Media and Community Team at Dell. Try connecting an an external monitor and see if the red tint is on the external monitor. If it is, then the problem is with your graphics card. If it is not, then the issue is with your LCD.

Regards,
Dell-Kris K

 

Thank you, Krishna. I hooked up the laptop to an external monitor and there is no red, so I guess my monitor is fried.

Can you tell me how I can go about getting this fixed as the laptop is no longer under warranty and is only 3 years old.

Thanx for any help.

 

If its no longer under any warranty you will have to take it somewhere and have it fixed if you dont feel comfortable doing it yourself.

 

You can contact our expired warranty support and they would be happy to guide you. Depending on which country you are in, you can find the contact number for on www.support.dell.com

Regards,
Dell-Kris K