Tech Support Guy banner
Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
8 Posts
Discussion Starter · #1 ·
Computer wouldn't boot to Windows, throwing error:
Code:
"Windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll.
Please re-install a copy of the above file."
Found generic instructions for help on the internet... Used recovery console to
bootcfg /rebuild

That helped me boot up back into Windows, but as windows logs on I have an error "C:\Documents and Settings\Administrator\Desktop" does not exist, (???????? it most certainly does exist) or something similar, obviously lagging the load of explorer.exe and resulting in a blank desktop other than default items.

And as we shut down Windows, shutdown process (classic ui) would freeze on wlnotify.dll forever.

Next boot, hal.dll error occurs again, and bootcfg would be blank

What could be causing this?

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-
*As typing this, I think I must have screwed up something with the actual hal.dll, because now fixing the boot.ini doesn't do anything, and I still get that error. I'm trying to expand hal.dll to system32 but I'm getting an error "Unable to create file", is there any way past this?

The machine Dell Inspiron E1505 running Windows XP Pro.

The XP install is relatively fresh, and we're running Symantec Corperate on it.
 

·
Registered
Joined
·
2,871 Posts
Have you run system file checker? That will replace any missing or corrupted Windows files. Easy to run; just Start, Run and type in "sfc /scannow", without the "", of course.
 

·
Registered
Joined
·
7,889 Posts
It could be file system corruption, failing hard drive, heavily fragmented drive. Follow the order below.

1. Back up important data before doing anything else.

2. Do a chkdsk on the C drive http://support.microsoft.com/kb/315265

3. After the chkdsk completes, defrag the hard drive. If it has excessive fragmentation it may take 2 defrag's to clean it up. http://support.microsoft.com/kb/314848
Be sure to do chkdsk Before you defrag.

4. Determine the manufacturer of your hard drive and then go to the manufacturers website and download their hard drive diagnostics software and run it.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top