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Realtek wrongly detect rear audio output

528 Views 28 Replies 3 Participants Last post by  zvone
New desktop, everything OK except speakers sound. There is only front audio 3.5 output for speakers or headphones. Speakers (Logitech Z313) are connected but sound is horrible because headphones are enabled by default as a playback device. Under device manager my Acer monitor (no speakers) is listed as a HD audio display!? Realtek Audio Console shows that speakers are connected to the rear 3.5 output which doesn't exist (see the screenshot). I tried literally everything (updating and uninstalling drivers, restarting in safe and offline mode, downloading all Realtek compatible software...). The one thing that worked was Microsoft HD audio driver 10.0.22621.608 but only offline. As soon as I connect to the net headphones are automatically back as a default. Any advice is more than welcome.

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That screen I think is showing playback devices
What shows under Speakers
What shows under advanced settings
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Do you have an option in control panel>sound to allow windows to control sound and not realtek.
In device manager do you see any yellow exclamation marks?
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As soon as I connect to the net
what browser are you using.
Go to device manager
Properties of the sound
Hardware id
What is the pci ven number
In device manager right click on sound
Left click on properties
Click on details tab
Change dropdown to device hardware id
Post a pic
Sample attached


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So your working now?
The pic in post #11 for the hardware driver is for a network card
Not audio
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Click on start
Type in device manager
In device manager
click on the down arrow next to sound
right click on Audio device
Left click on properties
Click on details tab
Change dropdown to device hardware id
Post a pic
Sample attached
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2
If you go start
Type in control panel
Click on sound
What shows

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@Gr3iz Any Ideas?
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Drives show no errors
What about post #18
As soon as I connect to the net headphones are automatically back as a default
What if you test with Microsoft edge
Can we have mode/serial number of laptop
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when you get home look at post 18
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And Pic 32 you have.
I know it says headphone.
Change from disabled to enable
Test
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