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Discussion Starter · #1 ·
Having tried to solve an initial problem I seem to have made things worse:
1) I started by trying to install i-tunes
2) An error message said to install an updated version of Windows Installer
3) Having tried this an error message said there was a problem with dll.cache
4) I tried to resolve this by downloading fixes for the problem Regcure and Registry Fix
5) I am now unable to open word,excel,powerpoint etc. error message reads specified module cannot be found
6) System restore doesn't appear to work
7) I am inundated with pop-ups
Can anybody help?
 

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11,849 Posts
Do you have the recovery/restore disk set for the computer?
 

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Sorry the RED floppy is not a full recovery disk set, What you need is on CD-R disks.
 

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What do the pop-ups say ?

If they are advising you to buy some sort of software to fix the PC then I think you have a Malware infection, I would post a HijackThis log in the security section here :- http://forums.techguy.org/54-malware-removal-hijackthis-logs/

Actually thinking about it I would post the log whatever the pop-ups say.
 
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