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Discussion Starter · #1 ·
hi all:

my problem is we just purchased a dell inpiron 530 desktop, running xp home edition-make a long story short, downloaded apple quicktime free edition ver 7.4.1. it installed fine, however when i got to click on "update existing software" an error comes up:

windows has encounter a problem and need to close. windows is generating a report.

Also gives an option to send to microsoft or dont send.

Also this error is interfering with another media application which depends and uses quicktime to run movie files.

i have done afew things:
1) tried uninstalling & reinstalling several times
2) tried downloading older version-still no good-gets same error when trys to update software.

Thank you in advance.

Please help :) :)

Bert
 
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