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Discussion Starter · #1 ·
this has been deleted. Can't view JPG or GIF files in OUtlook Express. Tried to delete OUtlook Express and reload but that did not help. What do I do?
 

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Hi,

If I understand you right, you 'deleted' Paint Shop Pro, or its executive psp.exe, without first restoring the Windows associations for image file types in the options of PSP.

And you tried 'deleting' Outlook Express.

I can only hope you mean 'uninstall' in Add/Remove Software in both cases, instead of merely deleting the folders in Program Files.

Anyway, what you could try is download and run Thumnail.reg. It restores the Windows file associations for a dozen different image file types: http://www.aumha.org/downloads/thumnail.reg

Just doubleclick the reg file and answer yes to have the contents merged into the registry.

Reboot afterwards.

Good luck,
 

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Rick's method works as well.

If you still have PSP, do this:

Reinstall PSP, and open it. Go to File/preferences/file format associations, and click 'select all'.
Click OK, close PSP, and reboot.

Return to the same place, but now select 'remove all'.
Click OK, reboot again, and now uninstall PSP in Control Panel/Software add/remove.

Afterwards, reboot one last time, and your file associations will be back to normal.

Good luck,
 

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Discussion Starter · #5 ·
I did the thumbnail which is now on my desktop. It says that it has been entered into the registry, Don't know how to run it. Still no change. Then I downloaded Paint shop Pro and went through all the stuff of opening it, select all, closing rebooting, then removall all, reboot, and then uninstalled it. Now I am getting temp. internet files . Says to go to My computer, click vew and then clicking options. Don't have a clue what to do next. Meanwhile I have spent about 3 hours downloading and trying all this and still can't look at pictures on my email. I am frustrated!!
 

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Originally posted by CVS
I did the thumbnail which is now on my desktop. It says that it has been entered into the registry, Don't know how to run it
You don't need to run it. Once you've entered it into the registry by doubleclicking the new values are in effect, and active after you reboot.

Now I am getting temp. internet files . Says to go to My computer, click vew and then clicking options. Don't have a clue what to do next.
This I don't understand.
Where do Temporary Internet files come in here??
Please explain!

If you did the thing with Installing/Removing PSP, and restoring the Windows File Associations, you should be OK.

Go to IE tools/internet options/advanced/multimedia. Ensure the option to show animations is turned on.

Now go to Start/run, and type the following line, followed by pressing 'enter'

After a wait you will get a *succeeded* dialogue box after each command. Click ok, reboot and see if things are fixed.

regsvr32.exe /i shdoc401.dll

After that, do the same with the following line:

regsvr32.exe /i thumbvw.dll

Reboot, and tell us what happens.

Good luck,
 

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Discussion Starter · #7 ·
Hi, I have been out of town. went to IE tool, and anamations is already turned on. I typed the regsvr32.exe/ishdoc401.dll at start, run and it said that there was not a file pathway for that. The same thing happened when I tried the other regsvr32.exe/ithumbvw.dll
 

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Discussion Starter · #9 ·
iwent to IE and reset the web settings and I still cannot view a jpg in Outlook Express. Same message I have been getting about not having PSp.exe. I do not know how to open a gif or jpeg in Internet Explorer. Tell me how and I will try it. Thanks!
 
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