Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

PS3 Problem

433 Views 5 Replies 2 Participants Last post by Couriant, Sep 30, 2019

tripwire13

Discussion Starter · Sep 26, 2019

Hello,

I have a 1G PS3 model, and recently when I first turned it on, I see a dialog box with a specific code. I went to the Playstation website to look it up, but the definition of the code on my TV screen was not listed. Can you help me fix this situation?

Save

Status: Not open for further replies.

1 - 6 of 6 Posts

Couriant

· #2 · Sep 26, 2019

What is the error code?

Save

tripwire13

Discussion Starter · #3 · Sep 26, 2019 (Edited)

I think it is 80710016 or something like it. It may be a DNS error. I connected my PS3 to the HDMI port in the back of my LG television. And everything else is plugged in as well. So, when I startup my console everything worked fine until I see a dialog box

Save

Couriant

· #4 · Sep 26, 2019

80710016 is an internet/network connection issue.

How does the PS3 connect to the internet? with an Ethernet cable to your router/modem, or wireless?

Save

tripwire13

Discussion Starter · #5 · Sep 27, 2019

wireless.

Save

Couriant

· #6 · Sep 30, 2019

OK, then go into the Network Settings and perform a test. If that doesn't work, then go through the network setup and reconnect to the wireless network.

Save

1 - 6 of 6 Posts

Status: Not open for further replies.

Top Contributors this Month