First of all download the following programmes: Spybot & Adaware
Update both of them first, then run both programmes and have them fix anything they find.
When you have run and fixed everything with Spybot Search and Destroy and AdAware, please reboot before scanning, as not everything can be removed when Windows is running
Go to this page, and download 'Hijack This!'.
Unzip it, launch Hijack This, then press Scan, and press Save Log
This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.
open that file
Go to Edit | Select all
Now click Edit | copy to copy it
Do not change anything just yet
Come back to the forum, Right Click and paste its contents here
Update both of them first, then run both programmes and have them fix anything they find.
When you have run and fixed everything with Spybot Search and Destroy and AdAware, please reboot before scanning, as not everything can be removed when Windows is running
Go to this page, and download 'Hijack This!'.
Unzip it, launch Hijack This, then press Scan, and press Save Log
This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.
open that file
Go to Edit | Select all
Now click Edit | copy to copy it
Do not change anything just yet
Come back to the forum, Right Click and paste its contents here