petgrave
If a previous attempt for the printer install failed and a partial setup was completed you may have registry entries that are interferring. Also there is a known problem with the usb driver setup in Win98 and the fix for it is in the below HP article.
When you go to add/remove programs is the HP printer listed?
If it is use that for uninstall. If it is not listed and the only hp product on your system is the printer then you may have to manually go though the registry and find/delete all references to the hp printer. If you have other hp products or your whole system is hp you have a very tricky situation in the registry and at that time I would contact hp for help in correcting the problem.
Here is that Article explaining usb problems.
Also a common mistake people make is hooking up the printer before the hp software is installed. The software install prompts the user to connect the printer during the install.
Dave
If a previous attempt for the printer install failed and a partial setup was completed you may have registry entries that are interferring. Also there is a known problem with the usb driver setup in Win98 and the fix for it is in the below HP article.
When you go to add/remove programs is the HP printer listed?
If it is use that for uninstall. If it is not listed and the only hp product on your system is the printer then you may have to manually go though the registry and find/delete all references to the hp printer. If you have other hp products or your whole system is hp you have a very tricky situation in the registry and at that time I would contact hp for help in correcting the problem.
Here is that Article explaining usb problems.
Also a common mistake people make is hooking up the printer before the hp software is installed. The software install prompts the user to connect the printer during the install.
Dave